Position Summary # The Emergency Services Communication Associate will be responsible for communication with EMS/Rescue systems and relaying pertinent information to the Triage Nurse or Emergency Center Nursing Administrative Supervisor(ECNAS).# He/She is responsible for greeting EMS as they arrive and communicating their designated assignment. Responsibilities will also include processing incoming calls related to the Emergency Department. Employees are encouraged to support Spartanburg Regional Healthcare System#s involvement in the community we serve. # Minimum Requirements # Education

High School Diploma or GED

Experience

Basic knowledge of Microsoft Windows

########################################## Communication/Customer Service Experience # License/Registration/Certifications

EMT with one year experience or EMT

-P 1-2 years# experience in dispatch/communication role Medical Terminology # Preferred Requirements Preferred Education

N

/A Preferred Experience

N

/A Preferred License/Registration/Certifications

N

/A Core Job Responsibilities # Receive EMS from EMS and enter information into EMR Communicate critical information to EC Nursing Administrative Supervisor Coordinate patient placement with Triage RN Assist with arranging external transport Send out alerts Code STEMI, Code Stroke, Code Trauma via paging system Navigate incoming call related to the Emergency Center Assist with contacting outside agency (coroner, police, etc.) Other duties as assigned # # # Additional Information # Spartanburg Regional Healthcare System (SRHS) offers a full spectrum of services through six hospital campuses: Spartanburg Medical Center, Spartanburg Medical Center # Mary Black Campus, Pelham Medical Center, Cherokee Medical Center, Spartanburg Hospital for Restorative Care and Union Medical Center. SRHS also includes Ellen Sagar Nursing Center and Woodruff Manor. SRHS provides unparalleled cancer care through Gibbs Cancer Center # Research Institute, with locations in Spartanburg, Greer, Union and Gaffney. The multidisciplinary Medical Group of the Carolinas has more than 600 physicians across Upstate South Carolina and western North Carolina. SRHS employs more than 9,000 associates and offers outpatient surgery centers and a Level I Trauma Center. Founded on Aug. 29, 1921, as Spartanburg General Hospital, Spartanburg Regional celebrates over 100 years of excellence.

Position Summary

The Emergency Services Communication Associate will be responsible for communication with EMS/Rescue systems and relaying pertinent information to the Triage Nurse or Emergency Center Nursing Administrative Supervisor(ECNAS). He/She is responsible for greeting EMS as they arrive and communicating their designated assignment. Responsibilities will also include processing incoming calls related to the Emergency Department. Employees are encouraged to support Spartanburg Regional Healthcare System's involvement in the community we serve.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• Basic knowledge of Microsoft Windows

• Communication/Customer Service Experience

License/Registration/Certifications

• EMT with one year experience or EMT-P

• 1-2 years' experience in dispatch/communication role

• Medical Terminology

Preferred Requirements

Preferred Education

• N/A

Preferred Experience

• N/A

Preferred License/Registration/Certifications

• N/A

Core Job Responsibilities

• Receive EMS from EMS and enter information into EMR

• Communicate critical information to EC Nursing Administrative Supervisor

• Coordinate patient placement with Triage RN

• Assist with arranging external transport

• Send out alerts Code STEMI, Code Stroke, Code Trauma via paging system

• Navigate incoming call related to the Emergency Center

• Assist with contacting outside agency (coroner, police, etc.)

• Other duties as assigned

Additional Information

Spartanburg Regional Healthcare System (SRHS) offers a full spectrum of services through six hospital campuses: Spartanburg Medical Center, Spartanburg Medical Center - Mary Black Campus, Pelham Medical Center, Cherokee Medical Center, Spartanburg Hospital for Restorative Care and Union Medical Center. SRHS also includes Ellen Sagar Nursing Center and Woodruff Manor. SRHS provides unparalleled cancer care through Gibbs Cancer Center & Research Institute, with locations in Spartanburg, Greer, Union and Gaffney. The multidisciplinary Medical Group of the Carolinas has more than 600 physicians across Upstate South Carolina and western North Carolina. SRHS employs more than 9,000 associates and offers outpatient surgery centers and a Level I Trauma Center.

Founded on Aug. 29, 1921, as Spartanburg General Hospital, Spartanburg Regional celebrates over 100 years of excellence.