EB Trust Benefit Advocate

Willis Towers Watson Denver , CO 80208

Posted 2 weeks ago

Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, legal compliance and governance strategies. We also provide Specialty consulting services including clinical/health management program design, pharmacy solutions, disability/absence management strategies and claims audit services. Product based solutions such as our pharmacy purchasing coalition round out our broad-based suite of offerings.

The Role

The incumbent in this position is responsible for assisting members and providers of a non-profit Health Benefit Plan in resolving benefit and claim issues.

  • Become well versed in the Plan designs and Benefit offerings of the Health Plan

  • Problem solve issues that arise to reach a resolution

  • Formulate questions that lead to better resolutions for the membership

  • Work with multiple resources, both internal and external to the organization, in order to help the plan's membership

  • Maintain an accurate record of all interaction with members and providers in the Plan's proprietary software

  • Learn and understand software that facilitates the successful performance in the position

The Requirements

  • Ability to work and think independently

  • Willingness to participate in a team environment

  • Proficient in Microsoft Office (Outlook, Word and Excel)

  • Detail oriented

  • Possess quality verbal and written skills

  • Openness to travel within Colorado to client locations

  • High School Diploma required; Bachelor's degree preferred

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Equal Employment Opportunity: Know your rights.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.


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VIEW JOBS 4/19/2019 12:00:00 AM 2019-07-18T00:00 Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, legal compliance and governance strategies. We also provide Specialty consulting services including clinical/health management program design, pharmacy solutions, disability/absence management strategies and claims audit services. Product based solutions such as our pharmacy purchasing coalition round out our broad-based suite of offerings. The Role The incumbent in this position is responsible for assisting members and providers of a non-profit Health Benefit Plan in resolving benefit and claim issues. * Become well versed in the Plan designs and Benefit offerings of the Health Plan * Problem solve issues that arise to reach a resolution * Formulate questions that lead to better resolutions for the membership * Work with multiple resources, both internal and external to the organization, in order to help the plan's membership * Maintain an accurate record of all interaction with members and providers in the Plan's proprietary software * Learn and understand software that facilitates the successful performance in the position The Requirements * Ability to work and think independently * Willingness to participate in a team environment * Proficient in Microsoft Office (Outlook, Word and Excel) * Detail oriented * Possess quality verbal and written skills * Openness to travel within Colorado to client locations * High School Diploma required; Bachelor's degree preferred The Company Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com. Willis Towers Watson is an equal opportunity employer Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Equal Employment Opportunity: Know your rights. Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. Willis Towers Watson Denver CO

EB Trust Benefit Advocate

Willis Towers Watson