Early Intervention Technician (Rapid City)

Volunteers Of America Northern Rockies Rapid City , SD 57702

Posted 1 week ago

VOA is a faith-based, non-profit organization dedicated to helping individuals, families, and communities reach their full spiritual, emotional and physical potential and well-being through a vast array of human services that target the elderly, at-risk youth, those striving to overcome substance abuse, those transiting from correctional centers, veterans, homelessness and more.


The Early Intervention Technician is responsible for supporting the Ryan White Part B Program by enhancing linkage to care and retention in care efforts for those living with HIV/AIDS in Western South Dakota as defined in the Public Health Service Act (Section 2651 e). Early Intervention services are provided to clients considered out of care or at risk of falling out of care, clients with adherence issues or those who have not accessed HIV care services. Through targeted outreach, testing, counseling and referral services at key points of entry, both risk reduction and health outcomes for those diagnosed with HIV/AIDS can be maximized. In collaboration with the Department of Health, HIV Prevention, and the Center for Disease Control, statistical information is maintained, and the continuity of HIV/AIDS care sustained.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Identify key points of entry for at-risk populations and inform partnering entities about the value of early intervention and Ryan White program services.

  • Conduct rapid-HIV testing per SD Department of Health standards in both onsite and community-based settings including pre/post-test counseling.

  • Support the Ryan White case managers with the process of eligibility determination, intake, assessment, and service planning.

  • Support the Ryan White case managers as they assist patients with navigating the healthcare system and overcoming barriers to access.

  • Support the Ryan White case managers as they assist clients with obtaining social, legal, financial, and other community services needed to achieve health outcomes.

  • Offer HIV/AIDS education and counseling to Ryan White participants and their families for risk reduction utilizing Center for Disease Control best practice interventions.

  • Assist with contacting, locating, and recertifying clients who are out of care or those at risk for becoming so to promote plan adherence.

  • Coordinate efforts with the HIV Prevention programs and SD Department of Health Disease Intervention Specialists to avoid duplication of service.

  • Participate in local and state collaboratives involved in the continuum of care for those living with HIV/AIDS.

  • Provide statistical, expenditure and progress reports to the South Dakota Department of Health as required by the contract.

  • Support the SD Department of Health Disease Intervention Specialists team in their linkage to care and retention in care efforts as requested.


  • Effective communication, interpersonal, and presentation skills.

  • Independent time management and decision-making ability.

  • An appreciation for and understanding of cultural diversity.

  • Continuous demonstration with individual/teamwork orientation and customer/client focus.

  • Awareness of community resources and local providers.

Supervisory Responsibility

This position has no direct supervisory responsibility.

Work Environment

This job operates in a professional office environment in combination with community settings. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones. Additional technologies (Ipad, radios, locks, etc.) are in place for supervision, security, safety, and communication.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets, and bend or stoop as necessary, work on a computer or stand for prolonged periods of time.

Position Type/Expected Hours of Work

This is a part-time position at 20 hours per week. Generally, the days and hours of work include varying shifts during regular business hours of Monday through Friday, 8:00 am to 5:00 pm. Occasional evening and weekend work may be required as job duties demand, with hours not exceeding 24 hours per week.


Travel is expected within the local community for access to providers and clientele. An agency vehicle is available for this purpose.

Required Education, Experience, or Eligibility Qualifications

  • High school graduate degree or equivalent

  • Valid driver's license

Preferred Education and Experience

  • Bachelor's degree in social services or related field

  • Experience working in social services, medical profession or related field.

EEO Statement

VOA in an Equal Opportunity Employer (EEO) and complies with the Americans with Disabilities Act (ADA) and the Americans with Disabilities Amendments Act (ADAAA).

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Early Intervention Technician (Rapid City)

Volunteers Of America Northern Rockies