EAP On-Site Clinical Counselor/Substance Abuse Professional - DFW Airport Dallas, TX

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

• Schedule is Monday-Friday, 7:30-4:30p

• Onsite location: DFW airport

• Responsible for provision of on-site consultation, counseling and informational services to Airline employees.

• Provide initial assessment and triage for mental/behavioral health services.

• Provide short-term individual counseling with a variety of presenting issues including but not limited to mental, emotional, disorders, conditions, addictions, lifestyle management and worklife concerns.

• Provide referral to appropriate treatment or higher level of care based on clinical assessment (i.e. RFL, behavioral health of medical insurance, emergent behavioral health services, and community resources).

• Provide referrals to, and promote, other support benefits that the company has in place.

• Ensure RFL benefit coordination for all employees. Be knowledgeable of all EAP offerings.

• Partner with managers, Union representatives, drug and alcohol team members, and local points of contact to support the needs of overall employee group at the work site.

• Conduct workshops, panel discussions and training seminars on health enhancement topics leveraging Aetna approved catalogue and training materials.

• Support company related events as needed (i.e. health fairs).

• Provide on-site Critical Incident Stress Debriefing (CISD), by conducting group and individual sessions following a traumatic event, as requested and as clinically supportive and appropriate

• Offer Management Consultation (MC) to managers, Union representatives, and other leadership and assist with any connection needed for formal referrals related to workplace issues

• Complete formal substance use assessment, treatment referral, and case management for non DOT and DOT covered employees

• Attend Internal and External Meetings as requested/appropriate with various attendees including onsite clinical manager, clinical onsite team, Airline employees and representatives.

• Maintain current licensure in good standing. Seek professional development and meet all licensure requirements in the state where you are providing services.

• Collaborates with team of professionals in a way that supports a positive clinical outcome and continuity of care for all employee clients

• Protect the confidentiality of member information and adhere to enterprise, EAP policies regarding confidentiality.

• Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements. Submit documentation on a routine, timely basis.

Required Qualifications

• Clinical license must be current and unrestricted, masters-level mental health professional. Accepted Licensures include LCSW, LMFT, Licensed Psychologist, or Licensed Clinical Professional Counselors (LCPC). If you have a LCPC you must also be a Certified Employee Assistance Profession (CEAP) or must be a nationally certified alcohol/drug abuse counselor with one of the following credentials: NAADAC/NCC AP - NCAC I, NCAC II, or MAC national credentials only; or International Certification & Reciprocity Consortium (IC&RC) - ICADC or ICAADC national credentials only; or National Board of Certified Counselors (NBCC) - MAC national credential only.

• All candidates must have 2+ years experience of substance abuse treatment and assessment and be SAP certified or be willing to become SAP certified

• Must have Critical Incident Stress Management (CISM) training or certification or be willing to become CISM Certified

• 3+ years of direct clinical experience in a variety of settings

Preferred Qualifications

• Experience working as an On-Site EAP Counselor at a large company/organization within an EAP, Wellness, and/or medical setting

• Familiarity with work related issues and working with Unions

• Expertise in workplace related stress within a corporate environment

• Strong intercultural expertise, particularly in a corporate environment

• Familiarity with workplace violence assessments, prevention and post incident recovery

• Certified Employee Assistance Professional (CEAP)

• Ability to work effectively as part of multi‐disciplinary team, working collaboratively with your on‐site resources

• Work collaboratively with HR and management team on employee wellness initiatives

• Strong teamwork and collaboration skills

• Ability to deliver trainings to employees in an effective manner

• Strong communication (written, verbal) and customer service skills

• Strong organizational and documentation skills

• Ability to respond to plan sponsor needs in a timely manner (email, in person, etc.)

Education

Master's Degree within behavioral health

Pay Range

The typical pay range for this role is:

$60,522.80 - $129,600.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 06/24/2024