EAP Consultant-Caribbean

New Directions Behavioral Health San Juan , PR 00901

Posted 2 weeks ago


  • Adheres to New Directions Behavioral Health Mission Statement, Core Values, Code of Business Conduct, and Compliance Program.

  • Complies with all Federal and applicable State laws and New Directions Behavioral Health Policies regarding, privacy, confidentiality, and security of health information, and other designated information.

  • Provides counseling and consulting services.

  • Provides coaching through one-on-one interactions, either in-person or telephonically.


  • A master's and/or doctorate degree from an accredited college or university recognized by the corresponding professional association(s) in a clinical mental health field.

  • A current state license or state certification to practice as a mental health practitioner (e.g., social worker, clinical psychologist, marriage and family counselor, and professional counselor) in the state(s) where practice takes place. If such licensure/certification is not available in that state, the individual will hold appropriate certification from a recognized national certification organization or board.

  • Any counselor assigned to perform duties related to clients in other states, e.g., telephonic screening, CISM, assessment, counseling and referral; back-up for remote locations; and short-term temporary case-management must be licensed or certified in the state where he/she is physically located and have adequate knowledge of the state laws governing mental health issues and clinical practice for the population they are serving. Clinical supervision and consultation must be available (24 hours a day) and used to ensure adequate knowledge of state laws is appropriately integrated into the delivery of services.

  • Authority to practice at the independent level without requiring state-mandated clinical supervision.

  • Demonstrated capability to complete accurate bio-psychosocial assessments, including substance use/abuse assessments.

  • Specialized experience and/or training in phone counseling

  • A minimum of five years of clinical experience after receiving the graduate degree.

  • Counselors will be knowledgeable about federal and state laws governing privacy, confidentiality, duty-to-warn, child and elder abuse reporting requirements.

  • The EAP counselor will be bound by the laws of confidentiality and will discuss no specific clinical information with the referring supervisor unless the client has signed an authorization to use and disclose form authorizing the disclosure of specific information. Provider counselors are prohibited from communicating directly with the supervisor or other USPS personnel. Provider counselors are to promptly communicate significant information to the staff counselor managing the case.

  • Preferred preference will be given to applicants who are Certified Employee Assistance Professionals (CEAP) and/or knowledgeable and experienced in EAP practice.

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EAP Consultant-Caribbean

New Directions Behavioral Health