E-Commerce Team Lead

Grade Level 9/Non-Exempt

Description

E-Commerce Team Leader is responsible for completing delegated tasks and handling finished goods by focusing and effectively managing the E-Commerce team to ensure customer satisfaction.

This hands-on position includes processing and dispensing picking lists, handling of inventory, proper storage, and shipment of product to end customers while adhering to the compliance of all legal requirements and safety procedures. This position will lead by example in working side by side with the E-Commerce team to ensure all work is completed as necessary. While this position reports to the Warehouse Manager it will also receive direction and assignments from the Transportation Supervisor.

Receive Assignment From:

Warehouse Manager

The E-Commerce Team Leader will be responsible for performing a variety of duties that will include but not limited to the following:

• Supervises and develops warehouse laborers on their respective shifts to ensure proper inventories, record keeping, storage, packaging, and shipment of product to end customers.

• Delegates and assigns tasks to E-Commerce laborers.

• Adheres to the compliance of all legal and safety procedures.

• Manage the E-Commerce staff to ensure their work follows policies and procedures and that work activities are compliant with requirements.

• Responsible to fulfil all orders received on a daily basis

• Work closely with the team to pick and package orders in preparation for shipping

• Performs product packaging, pallet wrapping, banding, tagging, labeling, etc.

• Stock all materials in the E-Commerce area and report stock shortages on a daily basis

• Complete all activities delegated by the Warehouse Manager and/or the Transportation Supervisor and confirms daily their status.

• Maintain tidiness and cleanliness standards of all aisles and external work areas on a daily basis

• Reports inventory discrepancies and product damage to the Warehouse Manager

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required:

• A minimum of 1-2 years of experience in a warehouse environment.

• Strong communication skills at all levels of interaction.

• Ability to make sound and logical decisions.

• Knowledge of the safety and legal documentation processes for handling related warehouse activities.

• Must be task oriented and committed to execution.

• Effective time management skills with the ability to complete tasks in order to meet deadlines.

• Work as a team player and have the ability to effectively coordinate with the Warehouse Manager and other department team members.

• Should demonstrate fair but firm supervisory skills.

• Ability to manage people and a team of warehouse specialists.

• Basic knowledge of Outlook, Excel and Word is preferred.

• Familiarity with SAP is preferred.

• Ability to use power tools and equipment.

• Ability to use warehouse equipment such as a forklift, banding machine, scanners, etc.

• Ability to manage a highly stressful, fast paced environment.

• Physically able to stand, bend, stoop, climb, reach and lift heavy weight.

• Ability to lift heavy materials and physically fit.