E-Commerce + Fulfillment Manager

Twloha Inc Melbourne , FL 32901

Posted 2 weeks ago

To Write Love on Her Arms is looking for someone who is passionate about the message of hope and help, can further TWLOHAs mission through our merchandise line, and is a wizard of logistics.

The perfect candidate is someone who can manage various areas of our production and distribution of merchandise, while consistently putting the care of our supporters and customers first.

The E-Commerce & Fulfillment Manager is responsible for the health of the TWLOHA Online Store as well as overseeing the management of inventory and staffing, and new product creation.


  • Works with the Design team to manage the production process and timeline of apparel and accessories
    • This may include sourcing new suppliers and vendors, resolving any logistical problems, and negotiating price.
  • Prioritizes the health and best practices of the E-Commerce platform to reach sales targets
  • Oversees product page creation, E-Commerce store organization, description, and representation in the Online Store
  • Manages platform maintenance and set up of online and point of sale for in-person events
    • Includes an accurate inventory, cost, pricing, product page development, and collections
  • Processes daily orders and is responsible for the sales and profits of E-Commerce
  • Forecasts best-selling products and the closeout of past-season styles and low-performing products
  • Ensures shipping supplies are well stocked in a cost-effective manner
  • Manages and budgets E-marketing channels and social media ads (Facebook/Instagram)
  • Oversees customer service protocols and ensures TWLOHA supporters receive positive experiences
  • Coordinates and prioritizes daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
    • The position is full-time: 40 hours a week, Monday Friday
    • It may involve night, weekend, and holiday work when necessary.
    • Were looking for someone to join our team in Melbourne, Florida. (Remote work opportunities may be needed temporarily due to COVID-19 but at this time the position is based in Melbourne, FL.)


  • Extensive experience in E-Commerce Development
  • 3-5 years of experience managing E-Commerce sales
  • Knowledge of prevailing procedures and strategies within E-Commerce
  • Experience in warehouse operations


A compensation package including but not limited to health insurance and a 401k plan will be offered to candidates after review of their application. Employees are offered 2 weeks of paid vacation, flexible holiday hours, paid personal and sick time, and after two years of service, they are eligible for a paid one month sabbatical with a commitment for another year of service at the organization.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Content Copy Specialist

Twloha Inc

Posted Yesterday

VIEW JOBS 1/26/2021 12:00:00 AM 2021-04-26T00:00 <p>We’re looking for someone who is passionate about communicating <a href="http://www.twloha.com" rel="nofollow noreferrer noopener" class="external">To Write Love on Her Arm's</a> message of hope and help. TWLOHA started with a story posted on Myspace back in 2006, so storytelling has always been a huge part of our mission. <br><br>The TWLOHA voice is conversational, honest, hopeful, and poetic. We value great writing. We live in a world that is both heavy and light and our communication reflects that reality. We’re looking for someone who knows and loves writing and editing, someone who understands the essentials of moving people with words and is equipped to write about mental health from a professional yet personal perspective.</p><p><strong>The Content + Copy Specialist position is responsible for the following:</strong></p><p><strong>Responsibilities:</strong></p><p>Using written word to carry out the mission of presenting hope and finding help for people struggling with depression, addiction, self-injury, and suicide.</p><ul> <li>Write for the voice of TWLOHA across all digital platforms and communications including newsletters, blog posts, social media, website copy, annual reports, press releases, and printed assets</li> <li>Work with multiple departments to develop and create program and campaign content</li> <li>Recruit contributors and edit blog posts for the TWLOHA.com blog</li> <li>Play an active role in content strategy, cohesiveness, and implementation</li> <li>Create relationships and collaborations with other content partners and media platforms to help spread TWLOHA’s message</li> <li>Collaborate with the Chief Marketing Officer and Social Media and Communication Manager to promote newly released TWLOHA merch</li> <li>Work closely with the Social Media and Communication Manager to ensure TWLOHA’s voice on social media platforms is consistent</li> <li>Provide additional support, collaboration, and strategic insight to the Communication team related to social media posting and scheduling</li> <li>Internal copywriting and editing on web content and graphics</li> </ul><p></p><p><strong>Availability</strong></p><ul> <li>The position is full-time: 40 hours a week, Monday – Friday</li> <li>It will involve night, weekend, and holiday work when necessary.</li> <li>We’re looking for someone to join our team in Melbourne, Florida. The position is not available remotely.</li> </ul><p><strong><br>Education/Experience</strong></p><ul><li>A Bachelor’s degree is strongly preferred, with a minimum of three years of experience in a relevant field or position.</li></ul><p><br></p><p><br></p><p><br></p><p><strong>Requirements</strong></p><p><strong>Required Experience and Skills:</strong></p><ul> <li>Writing clear, concise, compelling, and grammatically correct copy in both long and short form</li> <li>Familiarity with commonly used style guides (especially AP Style)</li> <li>Excellent interpersonal and communication skills</li> <li>Self-motivated and organized with a meticulous approach to their work and an eye for detail</li> <li>Ability to maintain high-quality work while meeting tight deadlines</li> <li>Love of and feel for language</li> <li>Experience using and writing for multiple social media platforms (Facebook, Twitter, Instagram, Pinterest, etc.)</li> <li>Self-starter with a flexible, collaborative spirit</li> <li>Working knowledge of WordPress, Sprout Social, and/or other social media management platforms</li> </ul><p><strong>Benefits</strong></p><ul><li>A compensation package including but not limited to health insurance, optional dental coverage, 401k retirement plan, 10 days paid vacation and paid sick leave will be offered to candidates after review of their application. Team members who complete 2 years of service are also eligible for a paid one month sabbatical with a commitment to serve an additional year on the team. </li></ul> Twloha Inc Melbourne FL

E-Commerce + Fulfillment Manager

Twloha Inc