E-Commerce Associate

E-Commerce Associate

Department: Retail Operations

Work Location: 84th & Center - E-Commerce

Employment Status: Full-Time

Pay Range: $15.00

JOB SUMMARY

Work within the E-Commerce team to fulfill production and shipping requirements and satisfy established department objectives.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ship and post products on ShopGoodwill, eBay and Amazon while meeting production quotas

• Package items for shipment safely and efficiently

• Assist customers in a courteous, professional and helpful manner

• Scan and sort books into appropriate categories

• Accurately describe items listed online with photographs and written descriptions

• Operate equipment and software in the listing and shipment of product

• Organize and stock items, maintain inventory counts as needed

• Meet or exceed the attendance expectations for this position

• Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants

• Performs other duties as assigned

INDIVIDUAL DEVELOPMENT & INTERPERSONAL SKILLS

• Personally participate in ongoing professional growth, education and development as well as supporting others in their efforts to develop.

• Adaptable to changes in an evolving work environment.

• Must demonstrate self-initiative.

• Must be able to work in a team environment.

ORGANIZATIONAL DEVELOPMENT

• Demonstrate Goodwill's core values through actions and words.

• Educate customers and the community about the organization's mission and vision.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED) preferred.

• Ability to type 40-50 wpm preferred.

• Previous shipping experience preferred.

• Must have computer skills including knowledge of word processing programs, how to use email and internet software.

CERTIFICATES, LICENSES, REGISTRATIONS

• None required

KNOWLEDGE, SKILLS, AND ABILITIES

• General understanding of office equipment.

• Dependable and reliable. Able to follow through tasks to completion and meet deadlines.

• Able to provide accurate information giving careful attention to detail.

• Basic reading, writing, and math skills.

• Motivated self-starter; willing to take action; show initiative in solving problems.

• Flexible, demonstrating a positive demeanor and attitude.

PHYSICAL DEMANDS

Medium

Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

WORK ENVIRONMENT

High

Frequently exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)