Dual Sales Manager Courtyard-Towneplace Suites LAX Hawthorne

Lodging Dynamics Hawthorne , CA 90250

Posted 3 months ago

ESSENTIAL FUNCTIONS:

  • Conduct outside sales calls, qualifying clients and meeting needs. Primary focus is proactively selling to local and non-local companies coming to the area.

  • Establish and maintain close contact with top accounts, and target accounts, through appointments, phone calls, tours, correspondence, and business lunches.

  • Qualify leads and prospects gained from cold calls, sales blitzes, and other sources.

  • Work closely with all hotel departments by communicating and coordinating all sales information.

  • Create and execute quarterly action plans (SMART) and bonus goals.

  • Attend and participate in weekly Sales Meetings as well as training seminars and other meetings as requested by management.

  • Develop and maintain rapport with competitor hotels, Convention and Visitors Bureau, Chamber of Commerce.

  • Participate in community activities, employee functions and guest events.

  • Attend company meetings as requested by General Manager.

SKILLS AND KNOWLEDGE:

  • Strong customer development and relationship management skills

  • Knowledge of property-specific business segments (e.g., group, catering, transient)

  • Knowledge of operations and associated challenges for all brands

  • Knowledge of all relative brands, cultures and strategies

  • Knowledge of contractual agreements and legal implications

  • Knowledge of food trends, food and beverage composition and menu planning

  • Knowledge of food and beverage forecasting and attrition (Catering focused)

  • Knowledge of need time strategy as developed by Revenue Management

  • Understands revenue management functions and account profitability

  • Financial management skills e.g., ability to analyze P&L statements; develop operating budgets, forecasting and capital expenditure planning

  • Effective decision making skills

  • Ability to influence others

  • Strong problem-solving skills

  • Good negotiation skills

  • Strong presentation and platform skills

  • Strong communication skills (verbal, listening, writing)

  • Strong organization skills

  • Knowledge of overall hotel operations as they affect department

EDUCATION:

  • High School Diploma or equivalent required; Bachelor's Degree preferred

  • Hospitality Management Degree beneficial

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Dual Sales Manager Courtyard-Towneplace Suites LAX Hawthorne

Lodging Dynamics