Dtsu Project Manager

Dell Inc Round Rock , TX 78664

Posted 2 months ago

Role Overview:

The DTSU (Dell Technologies Sales University) Project Manager manages training DTSU projects, typically from initiation through delivery. Manages DTSU projects, or specific activities related to projects within given constraints of scope, schedule, budget, and quality through the duration of the project.

Role Responsibilities:

  • Maintain quiz question admin section of DTSU revising quiz stems, answer options, key additions, revisions and archival process

  • Revise and maintain Role Profile documents, maintain Inside Dell Sales Role Profile site & In-Out deck, archive documents & archive process

  • Support New Role Request activities as needed

  • Maintain Role Profile documentation for input & approval FSE POCs & BU POCs

  • Perform updates and related activities in DTSU Admin (questions, learning items, badge mapping, content mapping to topic & badge)

  • Generate Self-Service Reports for basic analytics on DTSU badges achieved, badge maintenance notifications completed, course & learning path completions, ad hoc report requests

  • Support Fusion activities as needed

  • Perform periodic Quality Assurance audits on various DTSU elements: DTSU role badge mapping, Role Profiles, course & learning item mapping to topic & badge, quiz question and answer key accuracy, and implements corrective actions

  • Maintain SP sites, or other file sharing and team alignment systems

  • Implements process improvements for workgroup to improve customer experience or productivity

  • Assists with implementation of solutions that are thorough, practical, and consistent with functional or customer objectives

  • Uses basic sales measurement models and diagnostic tools to help identify sales performance indicators, key areas of opportunity and sales force training needs.

  • Assist with administration of new training programs to fill competency gaps

  • May work with operational support to maximize sales force productivity

  • Ensures all DTSU project documentation is kept up to date and communicated to the relevant stakeholders on a timely basis.

  • Utilizes relevant DTSU project management tools, systems, and applications.

  • Defines supporting and/or driving DTSU process improvements.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

Role Requirements:

  • Great communicator

  • Applies research, information gathering and analytical and interpretation skills to problems of diverse scope.

  • Develops solutions to a variety of problems of basic to moderate complexity.

  • Recognizes and acts on inconsistencies in data or results and escalates unusual problems.

  • Regularly exercises discretion and independent judgment on business matters.

  • Good working knowledge and demonstrated ability utilizing systems, tools and procedures to accomplish job.

  • Builds deeper understanding of processes, procedures, customers and organization.

  • Assists program or process development and implementation.

  • Assumes responsibility to improve service, efficiency and quality of work.

  • Contributes to area by ensuring quality of output.

Preferences:

  • Communication skills

  • Financial and analytical experience

  • MS office skills

  • Project Management experience or background

  • Understanding of Sales Training processes and procedures

  • Understanding of Sales processes and procedures

Education and Experience:

Requires 5+ years of related experience with a Bachelor's degree; or 3+ years with a Master's degree; or a PhD without experience; or equivalent experience

Job Family: Sales-Operations Graduates Job ID: R71314


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Dtsu Project Manager

Dell Inc