The principal responsibilities for the EDL Analyst is to provide highly effective technical support for DTI's technical infrastructure. Highly effective means that the services for the assigned assets are provided in a way that is efficient, meets the needs of the customers (both DTI and other state agencies) and customers in compliance with DTI policy and procedures. The services will be primarily rendered through a combination of personal effort, joint effort with others in the workgroup, and collaboration with other DTI staff, vendors, and customers.
The ANALYST is expected to possess strong technical proficiency in one or more of the core Technology Domains, technical proficiency in several others, and technical awareness in the rest.
The ANALYST will report to the Service Support Administrator.
The Technology Domains include the following:
Server Infrastructure, Microsoft Technologies, Linux, HP/UX, Support
VMWare Virtualization, Database, Project Management
Web Engineering Support Planning
Read\write Powershell Scripts with a focus on Active Directory and Windows Server\Win10 Operating Systems
Advanced experience building and deploying silent installations using software deployment tools
Experience in Desktop and application virtualization VMware VDI & Citrix
Experience in Cisco Switches and Network Administration
JOB REQUIREMENTS for the DTI EDL Analyst:
Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training.
Possession of a Bachelor's degree in an I/T discipline strongly preferred or equivalent work experience.
Possession of professional certifications commensurate with intermediate technical capabilities preferred.
Three or more years of technical experience in one or more of the core technical requirements and related product support in a 24x7 operational environment. Technical proficiency should be classified as INTERMEDIATE. Experience should include installation and configuration, version testing, debugging, installation of patches, direct technical vendor interactions, tuning and disaster recovery.
Knowledgeable of and experienced with configuration management tools and practices.
Experienced in Level 3 end-user computing support.
Experience building and deploying silent installations using software deployment tools.
Experience writing PowerShell scripts.
Conditions of Hire
Criminal background check: A satisfactory fingerprint based criminal background check administered by the Delaware State Police is required as a Condition of Hire.
Applicants must be legally authorized to work in the United States. DTI participates in E-Verify. DTI does not provide employment-based sponsorship.
To learn more about the comprehensive benefit package please visit our website at http://ben.omb.delaware.gov/
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at www.delawarestatejobs.com.
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance. The State of Delaware An Equal Opportunity and Affirmative Action Employer.
State Of Delaware