DSW (Designer Brands Inc.) San Mateo , CA 94401
Posted 2 weeks ago
General Summary
Store Associates provide friendly service to customers shopping in-store and those engaging through omni-channel services. They assess the customer's needs and provide assistance by executing the company's customer service model, always putting the customer first. Store Associates will perform salesfloor and warehouse functions throughout the store including assisting customers, placing merchandise, completing on-line and in-store transactions customer transactions, processing incoming shipment, regular cleaning and maintenance. Store Associates must demonstrate behaviors that align with the company values of Accountability, Collaboration, Humility and Passion. Store Associates are brand ambassadors and responsible for the end-to-end experience, from online to store. Store Associates must comply with all policies and procedures.
Reports to: Store Manager and/or Co-Manager
Essential Duties and Responsibilities:
Required Skills:
Professional, friendly and respectful
Customer service skills
Ability to move with tempo to meet time bound expectations
Good written and verbal communication skills
Proficient in use of technology to successfully engage in customer interactions (i.e. Tablet/Register, Calculator, Register Keyboard)
Must have the ability to spend up to 100% of working time standing or walking around the store
Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis
Experience:
No previous retail experience required
Some High School Education
Preferred Qualifications
The estimated pay range for this position is $17.60 to $18.60. The successful candidate's actual salary offer will take into account a wide range of job-related factors including skill sets, years and nature of relevant experience, training, pay rates of associates in similar positions, the candidate's location, and other organizational needs. The estimated pay range has been adjusted for the applicable geographic differential. This range does not include benefits such as health insurance, paid or unpaid time off work, and retirement. Benefits eligibility may vary based on where you work and your position. Click the link to learn more! Benefits (dswinc.com)
DSW (Designer Brands Inc.)