Washington State Seattle , WA 98101
Financial Services Specialist 5 - Financial Services Specialist Supervisor
Are you looking to embark on the next step in your financial services career? Ready to put your specialized financial knowledge and excellent communication skills to work at the next level? This is a great opportunity to advance your career! Economic Services Administration, Community Services Division (CSD) is seeking a high energy Financial Services Specialist 5 to be a part of our hard-working team in the Capital Hill Community Services Office (CSO) in Seattle, Washington.
As a Financial Services Specialist 5, you will supervise, manage workflow and quality assurance for a team of Financial Services Specialists and lead workers within a CSO.
Some of what you'll be doing:
Establish unit workloads and quality standards
Review complaints, and eligibility determinations to ensure that appropriate data gathering and verification techniques were used
Control the overall flow of work processed by the unit
Review a variety of reports to ensure work volume levels and quality are being maintained and that work is processed within established time limits
Hire, train, evaluate staff and set expectations and measure staff performance
Provide feedback to staff, taking corrective or disciplinary action as needed
Analyze agency policy and practices, collaborating with other supervisors/managers to develop, modify, or improve local policies and procedures
What we're looking for:
Ability to apply and manage the daily operations of DSHS CSD programs ensuring all State and Federal rules and procedures are carried out
Ability to monitor daily and weekly performance and make adjustments to operational functions to meet these performance expectations
Proven ability to communicate effectively both verbally and in writing, to diverse audiences
Who should apply?
Professionals with at least one year of experience as a Financial Services Specialist 3 or 4
Questions? Contact or at and reference 09459
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at . Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or .
Salary: $3,684.00 - $4,832.00 Monthly
Capitol Hill, WA
Department:* Dept. of Social and Health Services
Job Number:* 2018-09459
Closing: 10/8/2018 11:59 PM Pacific
Agency:* State of Washington
Address:* View Job Posting for Agency Information View Job Posting for Location, Washington, 98504
Phone: View Posting for Agency Contact