Dshs Altsa Social Services Supervisor

DSHS ALTSA Social Service Specialist 5

We're seeking to hire a Social Service Specialist Supervisor on our team. This opportunity is located in the Vancouver Home and Community Services Office (HCS). In this role, you'll work with clients in home and residential settings and support the ALTSA mission to transform lives by promoting choice, independence, and safety through innovative services.

This role functions independently as a first-line supervisor of a unit of Social Services Specialist 3. You will be responsible for motivating staff, monitoring workflow, training staff, and ensuring the team is providing the best customer service possible, honoring client choice, and providing long-term care services.

This is a hybrid teleworking opportunity, in office hour requirements are based on business needs.

Some of what you'll do:

• Recruit, hire, train, support, and evaluate staff on performance and adherence to applicable laws, policies, and procedures

• Set expectations for the performance of unit staff and prepare written performance evaluations

• Ensures equitable work distribution within the unit

• Conduct monthly staff, case, and multidisciplinary meetings

• Respond to client concerns, legislative inquiries, and questions from providers; mediate resolutions

• Conduct ongoing reviews of worker case records ensuring complete and accurate documentation of case activity

• Prepare written and oral reports, documentation, and forms for program areas supervised

• Analyze available information and various reports needed to develop and track performance measures and outcomes in order to equitably distribute workload, correct errors, and identify trends

Who should apply:

Professionals with either:

One year of experience as a Social Service Specialist 4

Or

Two years as a Social Service Specialist 3

Or

Four years as a Social Service Specialist 2

Or

A master's degree* in social services, human services, behavioral sciences, or an allied field and 4 years of paid social service experience

Or

A Bachelor's degree in social services, human services, behavioral sciences, or an allied field, and 6 years of paid social service experience  

• A two-year master's degree in the indicated fields that included a practicum may substitute for one year of paid social service experience.

Questions? Email Morgan Daggi or call the main Talent Acquisition line at 360-725-5810 and reference 05554. 

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's mission that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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