Eye Care Partners Norfolk , VA 23510
Posted 4 days ago
Lasik Surgery Scheduler / Dry Eye Counselor
This qualified individual is primarily responsible for scheduling patients for Lasik surgery that have been requested by the physician's surgical scheduler.
RESPONSIBILITIES
Answer phones, triage calls for evaluations, screenings and general questions. Transfer to correct department if not for LASIK.
Make appointments for evaluations and self-tests via phone and in person.
Prepares surgical charts and necessary contents for distribution to LASIK tech and surgical center.
Ability to organize doctors LASIK schedule
Knowledge of current procedural terminology.
Counsel patients in person who are surgical candidates
Schedule surgeries and send in eye drops as needed.
Obtains patient signatures as needed or required when scheduling surgery
Make pre op calls, collect and run payments for surgery.
Perform any other duties assigned to accomplish the task at hand.
QUALIFICATIONS
High school graduate or its equivalent.
This person must present over the phone and in person with a warm, friendly and caring manner.
Previous experience using multi-line phone system.
Successful completion of a specific orientation and on the job training is essential. Detailed oriented and ability to use a computer with ease. Microsoft Word & Excel experience preferred.
If you need assistance with this application, please contact (636) 227-2600
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Please do not contact the office directly - only resumes submitted through this website will be considered.
Eye Care Partners