Drupal - Production Support D*

Syapps Reston , VA 20190

Posted 4 months ago

SyApps is a Technology and Management Consulting Services firm based in Greater Washington area, with focus on solutions in the area of Strategy, Process, Technology and Management support. As a diverse end-to end IT and Management solution Provider, SyApps offers a range of expertise aimed at helping customers re-engineer and re-invent their business to compete successfully in an ever-changing marketplace.

Please visit us at www.syapps.com.

Job Responsibilities:

Works with key stakeholders within all business functions to align technology solutions with business strategies

Gathers requirements from business units and translates those to programmers and developers

Basic knowledge of programming languages in order to comprehend reading code and basic functions

Ability to create business solutions that increase competitive advantage

Ability to exercise good judgment in selecting methods and techniques for obtaining solutions

Project management skills in order to handle diverse projects, often times simultaneously, and meet aggressive deadlines

Ability to solve technical problems/ processes and understand complex details

Ability to increase operating efficiency with produce high quality technical solutions

A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level

Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions

Level 2 production operations application technical support for internal/external customers.

  • Ability to Identify, analyze, and interpret basic batch and application failures in a 24/7 Production support environment carrying primary pager during production primary rotation including weeknights, weekends, and holidays.

  • Customer Focused: The tasks performed by this candidate involve efficient resolution of customer issues via MyServices/Service Now or equivalent ticketing system for Fannie Mae applications.

  • Must be proficient in technical troubleshooting and effectively communicating and engaging with customer; both verbal and written.

  • Ability to perform log and data analysis to identify issues.

  • Hands on experience with UNIX, web server, application server, Java language, Oracle, and Autosys application.

  • Research Java, Drupal, J2EE, HTML, JSP and/or database related issues and provide technical solutions in a timely manner.

  • Monitor production scripts and log files to proactively identify and resolve potential issues.

  • Run reports for clients and internal customers.

  • Experience in fast-paced production environment and ability to handle multiple problems at the same time with changing priorities.


  • 3 -5 years prior work experience in publishing content using Drupal content management system.

  • Expertise in leveraging core Drupal 8 capabilities including forms, A/B testing, segments, personalization and mining insights from Acquia Lift.

  • Develop, maintain, and troubleshoot Drupal Themes, Modules and MySQL DB.

Location : Reston VA

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Full Stack Drupal Web Developer Reston VA


Posted 6 days ago

VIEW JOBS 12/10/2018 12:00:00 AM 2019-03-10T00:00 Mobomo is a group of exceptional designers and engineers building world-class digital experiences. Our reputation for creating beautiful, innovative and scalable web and mobile applications has won us clients from federal agencies to Fortune 100 companies to napkin-stage startups. We are lean, agile, and cloud-first. We bring great ideas to life, and we move fast. As a Full-Stack Web Developer (Drupal) with Mobomo you will: * Create, improve, and extend website functionality in Drupal 7/8 applications by building views, content types, blocks, panels, user roles/permissions, etc. * Select appropriate community-contributed Drupal modules to satisfy functional requirements. * Build templates, stylesheets, and UI elements using HTML, CSS and Javascript. * Develop custom Drupal modules in PHP where necessary, utilizing Drupal community best practices for code structure and style. * Test, troubleshoot, triage and remediate functional defects. * Communicate clearly and effectively about technical issues and resolutions, both within the team and to external clients and stakeholders. * Join an Agile/Scrum development team, participating in daily stand-up meetings, sprint planning, retrospectives, and other Scrum ceremonies. * Assist fellow engineers with technical problem-solving. * Work on some of the coolest projects in the industry, shipping software early and often. * Enjoy our award-winning culture including flexible time off. Minimum Qualifications: * Degree in Computer Science or IT, or comparable on-the-job experience or training. * Two years experience building websites in Drupal, or 3-5 years experience with Wordpress or other LAMP stack-based content management system. * Familiarity with the Drupal ecosystem and common contributed modules. * In-depth knowledge of HTML, CSS, and jQuery. * Knowledge of PHP sufficient to troubleshoot and debug Drupal themes and contributed modules. * Strong experience with Git and knowledge of GitFlow best practices. * Detailed mental model of HTTP, client/server architecture and how websites work. * Skilled with basic UNIX command line tools, SSH, and especially Drush. * Experience integrating open-source and third-party applications into existing systems, especially within a Drupal framework. * Experience in an Agile/Scrum software development environment. * Be excited about cutting-edge technologies, and be able to explain why. * Must be U.S. citizen and eligible for Public Trust clearance. * Must be able to work full-time onsite in Reston, VA. Bonus Qualifications: * Contributions to open-source projects available on a public Git repository, especially Drupal modules. * Experience with automated functional testing, especially Selenium and Gherkin-based frameworks like Lettuce and Behat. * Experience with DevOps, cloud infrastructure, or Amazon Web Services. * Experience with Elasticsearch, Logstash, and Kibana (ELK stack). * Superior client-facing skills and ability to communicate technical subject-matter in non-technical terms. * Certified Scrum Master (CSM) certification. * AWS Cloud Practitioner certification. Mobomo is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Intridea Reston VA

Drupal - Production Support D*