Kroger Nashville , TN 37201
Posted 1 week ago
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Drug/GM department. Support the day-to-day functions of Drug/GM operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
Minimum
Ability to handle stressful situations
Knowledge of basic math (counting, addition, and subtraction)
Effective communication skills
Desired
High School Diploma or GED
Any management/Drug-GM/retail experience
Second language (speaking, reading and/or writing)
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store; promote trust and respect among associates
Communicate company, department, and job specific information to associates; collaborate with associates and promote teamwork to help achieve company/store goals; promote Our Brands to customers
Develop adequate scheduling to manage customer volume during hours of operation
Develop associates on performance of their job and participate in the performance appraisal process; establish performance goals for department and empower associates to meet goals
Adhere to all local, state and federal laws, and company guidelines
Create an environment that enables customers to feel welcome and appreciated by answering customer questions
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Offer product samples to help customers discover new items or products they inquire about; inform customers of Drug/GM specials
Develop and implement a department business plan to achieve desired results; monitor and control expenses for the department
Understand the store's layout and be able to locate products; create and execute sales promotions
Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect Drug/GM
Implement the period promotional plan for the department; stay current with present, future, seasonal and special ads
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
Train department associates on inventory/stocking and Computer Assisted Ordering (CAO); plan, organize, and supervise the inventory process
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Notify management of customer or employee accidents; report all safety risks, or issues, and illegal activity, including robbery, theft or fraud to store management
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Kroger