Drop Ship Coordinator- Performance & Service

Qvc, Inc. West Chester , PA 19388

Posted 2 weeks ago

US20107

Job Description Details

Job Description

The Coordinator is responsible for integrity and quality of data, and providing clients with appropriate information & recommendations. The individual uses an independent, proactive approach to the Drop Ship business and the setup and maintenance related to vendor and item creation as well as the management of inventory.

  • The Coordinator uses discretion to assess the viability of a current or potential Drop Ship vendor with respect to management of inventory, ability to support the required mix of carriers and services

  • The individual ensures that all vendors are delivering the Brand experience according to company policies and procedures

  • This individual will use discretion and provide advice to QVC management regarding the readiness and ability of vendors to use specific carriers

  • This individual will work independently in configuring systems that control the available inventory for sale, the ship methods used for packages, and the customer experience in tracking and visibility post-purchase

Specific Job Knowledge

  • Excellent oral, written and telephone communication skills

  • Ability to work independently and interface with multiple levels of management internal and external to QVC

  • Excellent organizational skill with the ability to handle multiple tasks simultaneously

  • Ability to make decisions to achieve desired results. Ability to identify and respond to business opportunities and threats quickly.

  • Excellent analytical ability; ability to leverage analytical work into action oriented reporting and plans of action.

  • Strong attention to details

  • Ability to access information using automated systems

  • Knowledge of QVC software and interfaces.

Qualifications

  • Bachelor's Degree or equivalent business experience

  • Minimum of 2 years' experience, preferably within distribution, transportation or customer contact operations

  • Excellent PC skills with knowledge of database and spreadsheet software

  • Experience with the configuration or administration of enterprise business systems such as inventory, warehouse management, purchase order, or transportation systems

  • Excellent communication and interpersonal skills

About QVC, Inc

QVC, Inc., exceeds the expectations of everyone we touch by delivering the joy of discovery through the power of relationships. Every day, in nine countries, QVC engages millions of shoppers in a journey of discovery through an ever-changing collection of familiar brands and fresh new products, from home and fashion to beauty, electronics and jewelry. Along the way, we connect shoppers to interesting personalities, engaging stories, and award winning customer service. Based in West Chester, Pa. and founded in 1986, QVC has more than 17,000 employees and has retail operations in the U.S., Japan, Germany, United Kingdom, Italy, France, and through a joint venture in China. Worldwide, QVC engages shoppers on 14 broadcast networks reaching approximately 370 million homes, seven websites, and 220 social pages. Visit corporate.qvc.com to learn more.

QVC, Inc., is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ : QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, "Qurate Retail Group"), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce,#3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com. QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc.

EEO

As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.

Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.


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Drop Ship Coordinator- Performance & Service

Qvc, Inc.