Driver/Mobile Fulfillment Specialist

Whatsgood Boston , MA 02108

Posted 2 weeks ago

The Driver/Mobile Fulfillment Specialists are responsible for accurately and safely packing their vehicle, fulfilling orders during their route, and successfully completing local, no-contact home deliveries for aggregated consumer orders of local food. Mobile Fulfillment teams consist of two team members whose tasks include either aggregating and packing, or driving and delivering consumer orders.

Key Responsibilities

  • Follow best practices for safety, both on the road and while loading or unloading grocery orders
  • Conduct pre-delivery check for all vendor items/orders
  • Navigate using GPS, in accordance with local laws regarding phone use while driving
  • Communicate with customers, dispatchers, and other team members in a professional manner
  • Complete deliveries on designated route and within time window
  • Follow specific delivery instructions, and strive to delight customers at every opportunity
  • Aggregate and pack orders according to company standards
  • Accurately and carefully pack, load and unload orders from delivery vehicle
  • Use delivery software to communicate with customers, log photos of deliveries, and notify dispatch of any issue or pertinent details regarding drops
  • Remain organized and pay close attention to detail
  • Ensure all items and bags are delivered accurately and with care
  • Maintain a clean and professional delivery vehicle
  • Ensure vehicle is sanitized and reset, equipped with the right materials after each shift
  • Provide weekly updates of vehicle status and any required maintenance

Professional Experience & Attributes

  • Must have valid drivers license with a clean driving record
  • Past commercial delivery/driving experience 1-3 years is a plus
  • Comfortable driving a commercial 12-14 ft van through the city and making frequent stops
  • High level of activity in a delivery day; must be comfortable staying active for an entire shift
  • Lift up to 40 lbs frequently
  • Meticulous attention to detail
  • Organized
  • Works well in teams
  • High energy, positive attitude
  • Read, write, and communicate well
  • Good decision making skills and unafraid to reach out for assistance when in doubt during delivery
  • Interest/passion for local food a plus!

Important Details

  • Position for Boston
  • Starting $16.50-19.50/hour depending on experience
  • Health and dental benefits available
  • Paid time off
  • 40 hours sick leave
  • Per drop bonuses dependent on performance
  • Discount for purchasing local food on WhatsGood
  • Mileage reimbursement when using personal vehicle
  • Equal Opportunity Employer
  • Commercial Driver License (CDL) is not required
  • Tips allowable

About WhatsGood Local Food Aggregation Hubs:

WhatsGood is an online farmers market that combines mobile ordering with a dynamic logistics model to provide consumers with more convenient access to fresh, healthy, local food. Each week consumers place orders on the WhatsGood website, Android or iOS app with local vendors. On delivery days, local vendors drop off their orders at designated aggregation hubs, where orders are then organized and packed into reusable totes per consumer. Delivery drivers arrive at the hub to collect the orders and deploy on routes to make deliveries to consumers.

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Driver/Mobile Fulfillment Specialist

Whatsgood