Driver/Courier - Cedar Falls, IA Req13427

Quest Diagnostics Incorporated Cedar Falls , IA 50614

Posted 4 months ago

Driver/Courier

  • Cedar Falls, IA req13427

Schedule: Monday

  • Friday 11:30am thru 6:15pm

Summary:

The Route Service Representative (RSR) is the face of Quest Diagnostics to the public, our customers and acts as an Ambassador for the company in everything he/she does. Everyday Excellence is a critical component in fulfilling this position requirement. This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results.

Basic Purpose:

The RSR is assigned up to a maximum of two (2) routes which may include:, Routine Route, STAT Route, Weekend Routes or Shuttle/Relay Route; Safely operates company vehicle to pick up, properly store and deliver specimens and other materials; and provides service to internal and external customers in an organized, efficient, and professional manner.

Duties and Responsibilities:
1.Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
2.Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination.
3.Responsible for operating company vehicle safely as well as maintaining a valid driver's license and driving record within acceptable company guidelines.
4.Ensure route is started with proper equipment tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc.
5.Follow route as scheduled/sequenced while allowing for will-call stops and special pickups.
6.Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
7.Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes.
8.Place "Door Hanger" for will-call clients with no specimens out. Place "Door Hanger" for Daily clients who regularly provide specimens but none are available at scheduled pick up. The RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up.
9.Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
10. Keep route information, sequencing and all client notes up to date.
11. Attendance and punctuality in meetings and training sessions.
12. Meet all training requirements in a timely manner as assigned.
13. Properly care for and maintain company equipment including scanners, telephones, vehicles etc... Communicate any deficiencies with equipment.
14. Document and provide appropriate client satisfaction information to Logistics Management.
15. Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles.
16. Demonstrate Everyday Excellence in the Quest Behaviors; Agility, Customer Focus, Transparency, United as One Team and Performance Oriented.
17. Other duties as defined by Logistics Management.

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an

Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Branch Manager Cedar Falls ( University )

Regions Financial Corporation

Posted 1 week ago

VIEW JOBS 12/6/2018 12:00:00 AM 2019-03-06T00:00 Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description: At Regions, a Branch Manager is responsible for maintaining an engaged, operationally sound, and high performing team dedicated to improving the financial wellness of our customers. As a Branch Manager, you are expected to be a player and coach, overseeing branch operations, directly managing associate performance, and providing guidance as needed to ensure associates are helping customers reach their financial goals by understanding and meeting customer needs. Branch Managers are expected to drive branch performance results through strong individual sales performance in addition to coaching and leadership, ensuring the team meets and exceeds branch sales, quality, and service goals while maintaining an operationally efficient and compliant branch. Primary Responsibilities: * Ensures a consistent optimal customer experience at assigned branch. This may include sharing responsibility greeting customers and processing transactions to ensure customers bank when, where, and how they want * Conducts outside sales efforts commensurate with market opportunity to generate new business clients, while also maintaining and expanding existing consumer and business banking relationships * Educates associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier * Leads small team of branch associates responsible for contributing to new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions * Coaches and develops branch associates through execution of iConnect - the Region's Sales, Service and Coaching process, with considerable guidance from assigned mentor, senior level managers and internal support partners * Oversees all business transactions and practices within span of control, ensuring compliance with all regulations, bank policies, procedures, and internal audit requirements * Resolves escalated customer and associate issues and provides counseling to associates as needed in partnership with senior leadership and Human Resources * Manages recruiting and selection process for assigned branch * Maintains relationships with Line of Business partners who assist customers when more complex financial needs are discovered This position is incentive eligible. This position is exempt from timekeeping requirements under the Fair Labor Standards act and is not eligible for overtime pay. Skills & Competencies: * Excellent leadership, problem solving, communication, and customer service skills * Ability to provide effective feedback and guidance * Ability to exhibit mastery of key advice, guidance, and education concepts Requirements: * High school diploma or GED * Two (2) years of bank branch, sales, or sales management experience This position requires registration with the national Mortgage Licensing System and Registry (NMLS). Please refer to (http://mortgage.nationwidelicensing.org) for more information. Preferences: * College degree * Previous leadership experience * Expected to obtain an insurance license within 12 months and maintain continuing education for licensing requirements Location:Cedar Falls, Iowa EEO/AA/Minorities/Females/Disabled/Veterans Regions Financial Corporation Cedar Falls IA

Driver/Courier - Cedar Falls, IA Req13427

Quest Diagnostics Incorporated