Driver (U)-Varies -First And Second Shift

Lifesource Blood Services Rosemont , IL 60018

Posted 3 months ago

This Position works Swing Shifts-First and Second

PRIMARY PURPOSE:

Responsible for the delivery/pick-up of blood/blood products from hospitals, donor centers and mobile blood drives. Ensure that blood/blood products are transported according to AABB standards and prescribed Standard Operating Procedures.

Accurately completes all documents associated with the delivery/pick-up. Communicate effectively with internal and external customers.

Report and resolve any customer concern or discrepancies.

Maintain vehicle in a clean and smoke free manner. Complete daily driver log and route sheets.

Complete daily driver log and route sheets.

Complete and documents weekly vehicle inspection. Assists with the training of new drivers

DUTIES AND RESPONSIBILITIES:

  • Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.

    Assures quality customer service to all customers. Maintains good attendance and punctuality per the absence policy. This position is not static and will be revised as the needs of the organization's business evolve.

    Transports blood/blood products according to AABB standards and SOPs. Receives direction from the dispatcher for hospital deliveries. Checks to ensure products are properly packed and the delivery location matches the products prior to leaving the blood center.

    Accurately completes all associated documents in accordance with established procedures. Loads LifeSource vehicle with designated equipment as indicated on route sheet. Maintains a consistent and professional level of communication with Customer Service Representatives as well as customers.

    Responsible for exemplary customer service, including reporting any customer complaints to supervisor/manager/director immediately. Works in a cooperative manner with peers, supervisors, associated LifeSource staff and hospital personnel. Consistently runs efficient and expeditious routes.

    Is knowledgeable on the shortest/most efficient routes between locations. Confirms every en route stop with the dispatcher. Complies with vehicle safety requirements, weekly vehicle inspections and maintenance.

    Observes rules of the road when driving assigned vehicle. Demonstrates care and safe operation of vehicle. Reports any issues pertaining to vehicle maintenance in a timely manner.

    Reports accidents/incidents immediately and completes required paperwork according to policy.

    Maintains a safe driving record. Does not eat or smoke in the vehicle in accordance with ITxM policy.

    Maintains vehicle/equipment with utmost care for company assets. Contributes to cleanliness and organization of the department. Prepares ice bags, organizes box room and cleans transportation coolers as needed/directed.

    Follows dress code and personal grooming guidelines. Performs all other duties, at the discretion of management, as assigned.

REQUIREMENTS:

Knowledge/Education

High school diploma or equivalent is required.

Licenses/ Certifications

Maintain a valid State of Illinois driver's license is required.

Experience

  • Customer service experience preferred.

  • Valid Illinois driver's license and a safe driving record for the past three years is required.

Skills/Abilities

  • Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.

  • Must be able to maintain confidentiality.

  • Ability to communicate effectively with the public and staff to enhance LifeSource's relationship with the community.

  • Maintain a positive focus in solving problems, which is observable in tone of voice, body language and conversation.

  • Demonstrates teamwork through both verbal and non-verbal actions that support department projects and changes through participation.

  • Blood Systems Inc. is an equal opportunity employer.

EEO/Minorities/Females/Disabled/Veterans

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to accommodation@bloodsystems.org or call 1-844-220-2612 to let us know the nature of your request.

A representative will respond to accommodation requests within two business days. Please note that this email/phone number is for medical/disability accommodations only and any other inquiries will not receive a response.

Please see the below information about applicant rights and our commitment to compliance:

EEO is the Law

EEO is the Law Supplement

Pay Transparency

e-Verify

All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Company's established guidelines.



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Driver (U)-Varies -First And Second Shift

Lifesource Blood Services