Reporting directly to the CSC or Delivery Manager, the or Propane Specialist is responsible for the safe and timely tank setup and/or+ delivery of product to our customers. The Propane Specialist III will install/repair tanks, deliver, load and unload propane into the bulk truck and end use containers while providing exceptional customer service. Propane Specialist III will also be accountable for upholding the highest standards for safety in the delivery and handling of propane and for conducting regular vehicle inspections and maintenance.
Transfer, collect, load and deliver propane, product to and from containers (bulk truck, tanks, and/or cylinders) for customers. Initiate and conduct the asset verification process. Collect customer signatures/stamps and payments for deposit if necessary. Offer customer brochures with basic price lists and a contact number. Maintain a clean and organized vehicle.
Leverage technology where available to: Monitor and track the transfer of propane inventory, tank levels and container sizing; accurately record and print delivery tickets for customers for product delivered; accurately complete and submit daily driver reports where necessary.
Maintain equipment to the highest level of safety standards, reporting any mechanical issues to the Fleet Manager/Dispatcher. Conduct and, if applicable, document pre and post vehicle inspections, site inspections and visual tank inspections.
Collaborate with the Dispatcher frequently for routing and scheduling information. Notify the Dispatcher of any product, customer, routing, scheduling or safety issues immediately to obtain their guidance and instruction on how to resolve the issue or situation.
Provide Propane tank installations in a timely manner, ensuring compliance with all state/local codes and safety policies. Identify and correct any leaks from the tank to equipment connection. Respond to customer emergencies as needed. Complete tank inspections and repairs at customer locations. Perform tank maintenance on spare tanks in preparation of installation.
The ideal Propane Specialist will have:
High school diploma or equivalent
Minimum of one (1) year job related (Propane) experience
Class B CDL to perform duties and Hazmat Endorsement (but willing to hire without Hazmat, as long as it is obtained within 90 days).
Clean drivers abstract
Willingness to rotate "on call" status during evenings and weekends as needed
Superior Plus Propane has a vision to be the Premier Propane distribution company within the United States. To that end, we pride ourselves on delivering excellent customer service to ALL of our customers both internal and external. We have a collaborative work style and we make decisions based on analytics and best practices. Superior encourages work/life balance as seen in our above industry standard PTO program as well as the flexible work schedules we offer.
Our benefit package is designed with the employee in mind and includes: wellness initiatives, excellent health coverage, generous paid time off, flexible scheduling and much more!
Retirement planning and profit sharing
Employer paid short/long term disability
Employer funded HSA account
Superior Plus Energy Services