Provides the highest level of Guest Service. Drive Seaside Company and Concessionaire employees from the Employee Parking Lot and the Metro Station to the Boardwalk in shuttle van, and to do other driving as required
WORK SCHEDULE: FRIDAY -SUNDAY, 5/16 - 9/25
JOB TASKS (IN ORDER OF IMPORTANCE):
Greet every Guest and answer Guests questions and provide consistent, friendly and helpful guest service.
Drive Seaside Company and Concessionaire employees from the Employee Parking Lot and the Metro Station to the
Boardwalk in shuttle van.
Drive vehicle safely, strictly obeying all traffic laws and driving carefully in crowded traffic.
Keep to the planned driving schedule, making timely pickups and drop-offs.
Enforce safety rules and regulations of those riding in the van: e.g. making sure that all passengers buckle safety
Assist riders in and out of van.
Perform regular inspections of the vehicle before and during operation to ensure maintenance upkeep.
Operate two-way radios between drivers to communicate with other drivers and Supervisors.
Perform light cleaning duties of the vehicle.
Complete rider count sheets.
Watch employee parking areas for vandalism and report suspicious activity to security.
Monitor capacity of employee parking lots, posting signs and informing employees when the lot is full.
Monitor the parking of employee vehicles and report when vehicle occupy more than one space.
Perform other duties as assigned.
UNIQUE JOB REQUIREMENTS:
This is a unique opportunity to join the Boardwalk's great Guest Service Team, with work locations that are often first contact with Guests. This position must exemplify outstanding service to our Guest by owning the key Guest Service Principles; Be There, show up to work as scheduled and remain focused and be prepared, ready to help. Make Their Day, by finding a special way to connect with each Guest. Choose Your Attitude, by arriving to work with a positive and friendly disposition. Have Fun, by being enthusiastic, enjoying working with Guests and your coworkers.
This position requires a Class C Driver's License and proof of a good driving record. Driving record will be monitored during employment through the DMV pull program. Expect to work around 16-24 hours per week from Memorial Day weekend through Labor Day weekend. Must be available as early as 6:00a.m. to 1:30 a.m. on weekends and holidays. Must be responsible and safety conscious.
TRAINING AND EXPERIENCE:
Must be willing and interested in providing outstanding Guest Service to employees. Working positively with customers is required.
KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to provide instructions in a consistent, friendly and helpful manner to Employees.
Ability to remain in a positive disposition, setting a positive atmosphere in the vehicle, while Employees leave for the
day and arrive to work.
Ability to drive safely and to be responsible and safety conscious.
Ability to follow traffic laws.
Ability to remain calm in congested traffic situations.
Ability to operate a two-way radio.
Ability to follow and enforce rules and regulations.
Ability to identify and perform minor mechanical problems.
Ability to perform minor cleaning duties.
Ability to do simple math calculations quickly and accurately.
Ability to work independently as well as the ability to work in a team environment, in coordination with other drivers.
Ability to communicate clearly both verbal and written.
Able to climb in and out of vehicle.
Able to look under shuttle vehicle and bend to perform safety inspections.
Able to stay seated for long periods of time.
Ability to lift 30lbs.
Able to physically drive safely: good vision, hearing and reflexes.
LICENSES AND INSURANCE:
Possess and maintain a valid U.S. Driver's License
DMV printout required for interview / excellent driving record
TESTING POST OFFER OF HIRE:
criminal background check
Santa Cruz Seaside