Drive Thru Operator

Steak N Shake Co Mount Prospect , IL 60056

Posted 1 week ago

General Purpose:

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.

Essential (primary) Functions:

The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.

Secondary Functions:

Any and all other tasks assigned

Essential Physical Requirements:

  • Good vision, general and close

  • Good hearing

  • Manual Dexterity

  • Standing, bending, stretching and walking throughout shift

  • Push and pull heavy objects

  • Lift and carry 30 pounds

  • Maintain good personal hygiene/uniform

Essential social & Mental

  • Able to use computer register

  • Basic reading, writing and math skills

  • Retain verbal requests

  • Good verbal skills

  • Able to work shift work

  • Retain menu item information

  • Able to market the menu

  • Able to handle guest complaints

  • Works well with others

  • Able to count change

  • Maintain composure while under stress

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Drive Thru Operator

Steak N Shake Co