Valmet is the leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. Valmet's net sales in 2017 were over 3 billion Euro.Bepart of a global team supporting our customers who convert renewable resources into recyclable products in a highly sustainable way
As a Technical Specialist for Valmet, you will play a key role in providing solutions and maintaining solid working relationships with our customers. In this position, you will review customer inquiry or order to understand what performance parts are required. Then prepare documentation to permit sourcing or pricing of required items.
Proper identification of specific parts utilizing Valmet documentation systems.
Gather drawings and BOM's needed to support spare parts group, and customers.
Provide technical support for Account Specialists, Sourcing, and Customers. Research technical information concerning the application of paper machine components to answer vendor questions regarding design specifications.
Preparation of updated documentation (BOMs, e-manuals) for customers and Account Specialists as needed.
Generate drawings, as requested by account team members. Check drawings generated by others, as part of the drawing process.
Occasionally visit customers to support technical details of spare parts projects, and to maintain customer relationship and satisfaction.
The right candidate will have a technical-based Associates or Bachelors degree or related experience, ideally in an industrial environment. Valmet employees enjoy a competitive wage and a benefits package that includes a company funded pension plan, 401k with company match. Our working environment is team-orientated, international and focused on growth.