We arelooking out for a Dot net Developer with Production Support for our project team based outof Hartford, CT
Strong .Net Skills with below criteria
1.Prod Support activity for Prod Supportapplications in .NET, SQL Server, Teradata, Pivotal cloud and Mainframe
2.Enhance and support existing Prod Support applicationthat includes troubleshooting of incidents and service request as required.
3.Responsible for Incident Handling, ProblemManagement, Standard Service Request Fulfillment and Adhoc Service RequestFulfillment.
4.Coordination with Prod Support teams, Dev Teams,SME for the incident completion, problem fixing, Version fallouts, Technologyupgrade, Any server reboot, outage handling, weekend support
5.Need to show self interest in learning newertechnologies and also should show flexibility in support
6.Should be able to get cross trained amongstapplications.
7.Monitor availability of the applications andnotify the stake holders in case of exceptions and also provide update toapplications owners and business stakeholder on the status and the potentialimpact.
Cognizant Technology Solutions