Bunkhouse Management Austin , TX 78719
Posted 4 weeks ago
About our Company:
Life gathers around water in Texas, and Hotel Magdalena honors our spring-fed culture and the community that grows near it. The design of the 89-room hotel takes inspiration from the local lake house ethos of the 1970s, situated amongst rolling grounds and natural beauty inspired by Texas. The Magdalena is also home to Summer House on Music Lane and Magdalena Bar, offering locals and visitors alike more places to hang out and experience the best of Austin, off of South Congress.
Summer House on Music Lane, the full service restaurant at Hotel Magdalena, is inspired by the casual sophistication that defines a lake house weekend. The menu features honest cooking taking cues from old school hospitality but with a decidedly unpretentious, Austin sensibility. We are open to the public every day of the week on South Congress; more than a hotel restaurant!
Hotel Magdalena is proud to be part of the Bunkhouse family. Bunkhouse is a hospitality company that is founded on the pillars of design, music, and authentic community-driven experiences. Bunkhouse operates and has designed, developed, and revitalized a celebrated portfolio of hospitality projects throughout the U.S., which include Hotel San José, Hotel Saint Cecilia, Austin Motel, Jo's Coffee, Equipment Room, The Carpenter Hotel and Carpenters Hall in Austin; Hotel Havana and Ocho in San Antonio; Phoenix Hotel in San Francisco, California; and Hotel San Cristóbal and Benno in Todos Santos, Mexico, and Hotel Genevieve in Louisville, Kentucky with plans for expansion and future projects throughout the U.S. and Mexico.
We're looking for:
Summer House on Music Lane is looking for a Restaurant Host who will welcome patrons, seat them at tables or in the lounge, and help to ensure the quality of the facility and service. The person in this position must have good communication skills, the ability to resolve conflict and a thorough understanding of Bunkhouse policies. All Bunkhouse employees are expected to greet all guests in close proximity and make each feel important by providing a genuine welcome. Furthermore, they must develop and maintain the company's culture, values and reputation in the public eye.
Knowledge, Skills, and Abilities:
High School diploma or general education degree (GED). College Degree preferred
Six (6) months related experience in hospitality or service industry
Must be able to speak, read, write and understand the primary language(s) of the workplace
Ability to understand other computer programs (i.e. Property Management System)
Bunkhouse is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need.
Job Requirements:
Ensure immediate response is given to any and all guest comments and concerns, inform immediate supervisor of concerns and assist implementing corrective measure when necessary
Provide guests with menus
Greet guests and seat them at tables or in waiting areas
Assign patrons to tables suitable for their needs
Inspect dining and serving areas to ensure cleanliness and proper setup
Speak with patrons to ensure satisfaction with food and service, and to respond to complaints
Receive and record patrons' dining reservations
Maintain contact with Kitchen staff, management, Serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
Inform patrons of establishment specialties and features
Direct patrons to waiting areas such as lounges
Operate cash registers to accept payments for food and beverages (if applicable)
Prepare cash receipts after establishments close
Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
Help hire and train other Hosts and Hostesses
Assist in planning functions or other special events and services
Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.
Working Conditions/Environment:
The noise level in the work environment is usually moderate, typical of a hotel/restaurant/office setting
The person in this position may have to lift/carry up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift
The person having this position may have to remain stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day
Bunkhouse is committed to providing access and reasonable accommodation in its services and employment for individuals with disabilities. To request disability accommodation in the application process or for a specific position, contact Bunkhouse Human Resources at hr@bunkhousegroup.com or (512) 852-2311.
Benefits:
Bunkhouse offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 30 hours/week or more that includes:
Highly subsidized Medical, Dental and Vision insurance
Company paid Life Insurance and Long-Term Disability coverage
Short Term Disability coverage
Generous Paid Time off (Full Time)
Free stays at Bunkhouse hotels (Full Time)
401k with company matching
Employee Discounts (50% off on food & beverage!)
8 weeks paid Parental Leave (Full Time, after 1 year employment)
Bunkhouse Core Values:
Bunkhouse Management