Donor Center Technician II (Plasma Center)

Job Title: Donor Center Technician II

Location: Queensbury, NY

Center Operating Hours: Tuesday-Saturday, 7 AM - 7 PM

Position Type: Full-Time (40 hours/week)

Pay Range: $19 - $22 per hour, based on experience

Work Schedule: Flexibility required to work an 8-hour shift, either opening or closing, from Tuesday to Saturday, as determined by the hiring manager to meet center operational needs.

Requirements:

• Must live in New York state.

• Positive attitude and customer service experience required.

General Summary of Job Duties: The Donor Center Technician II is responsible for performing quality calibration activities for the screening and donor floor area equipment. They are accountable for donor center pre-registration, registration, conducting health screenings, machine setup, donor disconnects, and preparing the plasma bottle for sampling. This position assists with donor center flow by monitoring equipment.

Key Responsibilities:

• Perform pre-donation medical screening and/or assessment, including health screening procedures such as blood pressure, temperature checks, pulse, capillary tube sample collection via finger stick, hematocrit, and total protein determination via digital refractometer.

• Setup donors for the plasmapheresis procedure by ensuring that the disposable soft goods are installed in the automated plasmapheresis device.

• Disconnect donors when the pheresis process is complete, ensuring collection targets have been met and recorded appropriately, removing the needle from the donor's arm, and providing donors with post-donation care education.

• Complete cleaning activities based on the required equipment activity schedule.

• Conduct pre-registration and registration verification activities for new donors.

• Monitor equipment in all areas in which trained for alerts or alarms and take appropriate action following standard operating procedures.

• Participate in donor flow management by assigning and escorting donors to the appropriate donation area.

• Ensure compliance with state and federal regulations, OSHA, CLIA, cGMP, and internal procedures.

• Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors.

• Accept performance feedback in a professional manner.

• Regular attendance and arriving on time to all scheduled shifts and mandatory meetings.

• Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent required.

• Minimum one year of work experience preferred.

• License or certification where required by state.

• Strong analytical, problem-solving, and organizational skills.

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Discretion when dealing with confidential information.

• Ability to work on multiple projects concurrently.

• Ability to work independently and manage deadlines efficiently.

• Excellent verbal and written communication skills.

Physical Requirements:

• Use hands to handle or feel objects, tools, or controls.

• Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee.

• Ability to sit for extended periods for up to four hours at a time.

• Ability to lift, tug, and pull up to 50 pounds.

Work Environment:

• Typical work environment with moderate noise levels.

• May be exposed to freezing temperatures for short periods.

• Occupational exposure to bloodborne pathogens.

Values:

• Expertise: Develop and share world-class solutions through experience and wisdom.

• Perseverance: Uphold unwavering ethics and entrepreneurship.

• Integrity: Focus on quality and doing the right thing.

• Care: Commitment to teams, donors, and communities.

• Impact: Bring unique energy to impact positive change in the world.

Benefits: We offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Here's a snapshot of the benefits you can expect:

• Medical Benefits: Choose from multiple plans to access preventive care, extensive provider networks, and affordable prescription medications, with options for Health Savings Accounts (HSAs).

• Dental and Vision Benefits: Affordable coverage for routine and specialized dental care, along with vision benefits covering exams, lenses, and frames.

• Retirement Planning: Our 401(k) plan includes a company match to help you build a secure retirement.

• Employee Assistance Program: Receive confidential counseling and guidance for personal challenges, legal and financial issues, and more.

• Employee Discount Program: Save on a wide range of products and services through our partnerships.

• Additional Incentives: Life and Accidental Death and Dismemberment (AD&D) Insurance as well as Voluntary Short-Term and Long-Term Disability Insurance options.

• Paid Time Off: Enjoy paid vacation, holidays, and sick leave to maintain work-life balance.

Application Instructions: To apply for this position, please submit your resume indicating your relevant experience and qualifications. Only candidates residing in New York will be considered.

Disclaimer

This job description is construed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.