Donor Center Technician

Grifols Inc. Lancaster , CA 93535

Posted 2 months ago

For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.

Donor Center Technician

We're Grifols, a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.

Our ideal Donor Center Technician is a standout colleague who is patient, can handle multiple tasks, and adapt to a dynamic work environment. Ready to learn more? If so, keep on reading!

Primary Responsibilities:

  • Conducts pre-donation medical screening in accordance with established guidelines.

  • You determine Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer.

  • Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs.

  • Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors.

  • Provides appropriate feedback to ineligible donor candidates.

  • Ensures all donor screening information is complete and accurate prior to donation.

  • Ensures donor confidentiality.

  • Effectively communicates donor medical information to Medical Staff.

  • Establishes and maintains donor files in an organized and competent manner.

  • Maintains accurate and thorough documentation of necessary records.

  • Assists in maintaining a clean, organized and efficient work area, including maintaining supplies necessary to perform job duties.

  • Disposes of all contaminated disposable equipment.

  • Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.

  • Performs general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed.

  • Learns and maintains through familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.

  • Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors.

  • May assist, plan and participate in marketing programs, community service activities, mentoring, training, facility care and continuous improvement activities.

Are you a fit for Grifols?

Yes, if you have:

  • A High School diploma or GED

  • Strong customer service skills

  • Can work a flexible schedule

  • Obtains required state licensures or certifications where applicable

EEO Minorities/Females/Disability/Veterans

#biomatusa

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Medical Receptionist, Patient Services, Patient Account, Administrative Medical Staff, Patient Access, Customer Service

Location: NORTH AMERICA : USA : CA-Lancaster:USLNC - Lancaster CA-15th St W-BIO

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Donor Center Technician

Grifols Inc.