Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Dodge Service Advisor At Crown Automotive Of Fayetteville

Expired Job

Asbury Automotive Fayetteville , NC 28301

Posted 4 months ago


Now Hiring Experienced Service Advisors

Crown Dodge RAM of Fayetteville, 2018 recipient of FCA's prestigious "Customer First Award for Excellence!"

The Service Advisor is the liason between our customers and service technicians when determining issues with the vehicles and documenting all necessary repairs. We are dedicated to an excellent customer experience and are seeking professionals with a proven track record of success in Customer Satisfaction, Performance, Training Certification, and Process Validation!

Weekly Paychecks | Top Income Potential | Total Rewards Benefits Package

Asbury Automotive Group (NYSE: ABG), headquartered in Duluth, GA, is one of the largest automotive retailers in the U.S. with revenues over $6.5 billion. Built through a combination of organic growth and strategic acquisitions, Asbury now operates over 80 dealerships and 25 collision centers!

Find Us On the Map:

Responsibilities and Qualifications

  • Service Advisor or Service Writer certification with a minimum of 5 years experience

  • CDK, ADP experience

  • Proven track record of great CSI scores

  • Advanced skills to generate service order estimates and quotes for customers

  • High-volume experience of scheduling appointments and maintaining an organized schedule

  • Conduct post-repair follow ups with customers

  • Excellent communication skills to resolve customer complaints

  • Proven performance of selling vehicle warranties to customers by maintaining standards of value, quality, and integrity

Additional Qualifications:

  • Motivation to be successful

  • Proven leadership

  • Excellent customer service skills

  • Ability to manage in a fast paced work environment

  • Self-starter and team player

  • Maintain professional appearance

  • Must be able to pass pre-employment screens (background & drug test)

Total Rewards

  • Weekly Pay Checks

  • Paid Training

  • 401(k) Retirement Plans available (plus company match)

  • Paid time off (PTO) and recognized holidays

  • Medical, Dental, and Vision Coverage Plans available (plus promotional pricing for LASIK and PRK procedures)

  • Virtual Teladoc included with medical coverage

  • Free Metabolic Syndrome Biometric Screening and access to a 'smart' Health Questionnaire with health benefits

  • Dedicated health concierge service

  • Health Savings Account (HSA) Program (plus company contribution)

  • Flexible Spending Accounts (FSA) for Health Care and Dependent Care eligible expenses per calendar year

  • Complimentary Basic Life Insurance

  • Short Term and Long Term Disability Packages

  • Employee Assistance Program (EAP)

  • Employee Wellness Program

  • Employee Referral Bonus Program

  • Employee Pricing & Discounts Available

  • Internal Transfers & Promotions

Our dealership is proud to offer no-cost, no-debt college degrees to its employees through Strayer University's Degrees@Work Program. Click Here to learn more!

If you have experience in any of the following apply now! Service Advisor, Service Writer, Sales Advisor, Service Consultant, Automotive Service Sales, Auto Service, Vehicle Service Sales, Auto Customer Service, Service Agent, Customer Service, Sales, Service Estimator, Estimator, Vehicle Estimator, Auto Estimator, Automotive Estimator.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Parts Associate At Crown Dodge Ram Fayetteville

Asbury Automotive

Posted 2 weeks ago

VIEW JOBS 11/29/2018 12:00:00 AM 2019-02-27T00:00 Overview Join Our Parts Department at Crown Dodge Ram of Fayetteville Full-Time Schedule We are a subsidiary of Asbury Automotive Group (NYSE:ABG), a Fortune 500 public automotive retailer with 80 plus retail locations and 25 collision centers. We are looking for a driven, dedicated individual that is excited at the opportunity to join a successful team, and continue to drive home the culture of success that has been built. 436 N. McPherson Church Rd. Fayetteville, NC 28303 Why Asbury? Asbury offers the advantages only a major dealer group can. 25,000 available vehicles in stock to sell, 500+ cars sold daily, 4,500+ vehicles serviced daily, 8,000 team members to build relationships with and 8 million happy customers to provide customer service to! Asbury is one of the largest franchised auto retailers in the United States with over $6.5 billion in total revenue in 2017, and we are continuing to expand our workforce! Responsibilities and Qualifications The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone. * Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner * Inform customers of companion part requirements while ensuring the customer is exposed to the full product line * Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed * Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line * Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable * Pull and fill orders from stock * Notify parts manager of out-of-stock parts or shop materials that need immediate attention * Notify all necessary parties when special ordered parts have been received * Pull orders and ensure sure all parts are tagged with customer names and job number * Follow department policy and instructions on the special ordering of parts, plus S.O. aging * Follow up on back-ordered parts and replenishes assigned inventory daily * Maintain a prompt, efficient and timely flow of paperwork * Makes sure all internal requests for parts are billed on service repair order * Verifiy will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required * Receive payment from retail customers or obtain credit authorization * Assist outside sales representatives with their orders * Excellent communication and customer service skills, and able to maintain a professional image and demeanor * Ability to multi-task in a fast paced environment * Strong computer & phone skills is required (Internet, MS Outlook) * Proficient in CDK is a plus! * Degree in automotive technology or military equivalent experience * Bi-lingual is always a plus! * Must be at least eighteen years of age * Must have a valid Driver's License * Must be able to pass pre-employment screen (background and drug test) Total Rewards Pay & Benefits * Weekly pay * Paid time off (PTO) and holidays for full-time positions * Three affordable healthcare plans to select from that meet your healthcare needs along with two dental plans and optional vision coverage * Dedicated health concierge service * Virtual office visits through Teladoc if you elect medical coverage * Specialty pharmacy and pain management programs included with elected medical coverage * Promotional pricing for LASIK and PRK procedures if you elect vision coverage * Company contribution to HSA program * Flexible Spending Accounts (FSA) for Health Care and Dependent Care eligible expenses that allow you to save pre-tax dollars up to $2,600 for healthcare expenses and $5,000 for dependent care, per calendar year * Complimentary Basic Life Insurance Long Term Incentives & Retirement * 401 (K) company match plan available for full-time and part-time team members Life & Leisure * Discounts at participating local businesses * Discounts on vehicle purchases and services * Wellness programs * On-site health fairs and seminars * Life management services * Employee Assistance Program (EAP) on the day you are hired at no cost to you. This coverage provides you and all members of your household confidential access to unlimited phone consultations, limited private consultations for issues with drug or alcohol abuse, marital and relationship counseling, parenting issues, stress, as well as bereavement counseling, crisis intervention, financial counseling, legal counseling, discounts and referrals. Learning & Development * Paid training for most positions * On-site training and online digital training programs * College Scholarship Program is available for eligible dependents of Asbury employees * Continuous new e-Learning opportunities * Asbury ethics, integrity and diversity training * Management/leadership development Recognition * Service Anniversary Milestone Program Perks * Complimentary lunch provided at select locations at dealer discretion * Company social events * Gym membership discounts * Employee referral program to earn additional income Safety * Return-to-Work Program for workers who are injured while on the job * Safety training that is tied to your specific position, so you get the training most pertinent to your career * Rewards may vary by employment site and are subject to change at any time. Asbury Automotive Fayetteville NC

Dodge Service Advisor At Crown Automotive Of Fayetteville

Expired Job

Asbury Automotive