Now Hiring Experienced Service Advisors
Crown Dodge RAM of Fayetteville, 2018 recipient of FCA's prestigious "Customer First Award for Excellence!"
The Service Advisor is the liason between our customers and service technicians when determining issues with the vehicles and documenting all necessary repairs. We are dedicated to an excellent customer experience and are seeking professionals with a proven track record of success in Customer Satisfaction, Performance, Training Certification, and Process Validation!
Weekly Paychecks | Top Income Potential | Total Rewards Benefits Package
Asbury Automotive Group (NYSE: ABG), headquartered in Duluth, GA, is one of the largest automotive retailers in the U.S. with revenues over $6.5 billion. Built through a combination of organic growth and strategic acquisitions, Asbury now operates over 80 dealerships and 25 collision centers!
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Responsibilities and Qualifications
Service Advisor or Service Writer certification with a minimum of 5 years experience
CDK, ADP experience
Proven track record of great CSI scores
Advanced skills to generate service order estimates and quotes for customers
High-volume experience of scheduling appointments and maintaining an organized schedule
Conduct post-repair follow ups with customers
Excellent communication skills to resolve customer complaints
Proven performance of selling vehicle warranties to customers by maintaining standards of value, quality, and integrity
Motivation to be successful
Excellent customer service skills
Ability to manage in a fast paced work environment
Self-starter and team player
Maintain professional appearance
Must be able to pass pre-employment screens (background & drug test)
Weekly Pay Checks
401(k) Retirement Plans available (plus company match)
Paid time off (PTO) and recognized holidays
Medical, Dental, and Vision Coverage Plans available (plus promotional pricing for LASIK and PRK procedures)
Virtual Teladoc included with medical coverage
Free Metabolic Syndrome Biometric Screening and access to a 'smart' Health Questionnaire with health benefits
Dedicated health concierge service
Health Savings Account (HSA) Program (plus company contribution)
Flexible Spending Accounts (FSA) for Health Care and Dependent Care eligible expenses per calendar year
Complimentary Basic Life Insurance
Short Term and Long Term Disability Packages
Employee Assistance Program (EAP)
Employee Wellness Program
Employee Referral Bonus Program
Employee Pricing & Discounts Available
Internal Transfers & Promotions
Our dealership is proud to offer no-cost, no-debt college degrees to its employees through Strayer University's Degrees@Work Program. Click Here to learn more!
If you have experience in any of the following apply now! Service Advisor, Service Writer, Sales Advisor, Service Consultant, Automotive Service Sales, Auto Service, Vehicle Service Sales, Auto Customer Service, Service Agent, Customer Service, Sales, Service Estimator, Estimator, Vehicle Estimator, Auto Estimator, Automotive Estimator.