Title: Documentation Specialist Senior
Position Type: 4 months contract
Location: Jacksonville, FL
Work Schedule: M-F std business hours
'If interested please send your updated resume with rate requirements to "
Direct applicants only! We cannot work with 3rd party!
The role is responsible for developing and maintaining online help content in accordance with Global AML/KYC policies and standards.
Develops and edits content in accordance with Global AML/KYC policies and standards and validates requests for quality and accuracy by working with appropriate reviewers and approvers.
Applies project management skills with short and long term projects simultaneously and identifies risks to any timelines.
Analyze data by independently researching and organizing policies, processes and procedures, including regulatory requirements. The allows the ability to advise on, recommend, and influence business improvements and customer solutions.
Act as a liaison with key stakeholders for work assignments including asking fact finding questions, follow up on open items, business audits and help content approval.
Strong knowledge of Cards systems and processes (AWS, IBS, FDR, Sawgrass, RPLID etc.)
Technical writing experience required with excellent spelling, grammar and punctuation skills
Expert experience in content editing
Refer to Job Description
TSR Consulting Services, Inc.