Documentation Specialist - New Accounts

Signature Bank New York , NY 10007

Posted 1 week ago

Join a winning team! Signature Bank has been ranked among the Top 10 on Forbes' list of Best Banks in America for six consecutive years!

Signature Bank, member FDIC, is a New York-based full-service commercial bank with private client offices throughout the New York metropolitan area. The Bank's growing network of private client banking teams serves the needs of privately owned businesses, their owners and senior managers. Signature Bank offers a wide variety of business and personal banking products and services.

Documentation Specialist New Accounts, Midtown, Manhattan

In this position, you will provide support to our Private Client Groups and Financial Centers by conducting quality control review and tracking of new account applications, documentation, imaging and workflow related issues. If you are highly organized, have a keen eye for detail and excellent time management skills, this immediate opportunity might be a fit!


  • Conduct quality control of client new account documentation ensuring client accounts conform to the bank's Anti-Money Laundering (AML), Know Your Client (KYC) policies, and regulatory requirements.

  • Process daily assigned accounts in accordance with departmental service level agreement.

  • Track and follow-up with Private Client Groups ("PCG's) regarding missing or incomplete account documentation.

  • Process account maintenance requests by the PCG for new accounts in queue.

  • Import and index all follow-up account documentation / correspondence with a to document repository (OTG).

  • Complete risk assessment for each assigned account and refer high risk accounts for further review by Management or Compliance department.

  • Verify that Account Officer performed all KYC verifications for each owner and signer (ChexSystems and OFAC); ensure valid Relationship Management number is created for all authorized signers.

  • Provide operational support and assistance to PCG's regarding all new account opening, documentation, imaging and workflow related issues.

  • Communicate with (PCG's) to ensure proper documentation submitted in accordance to departmental process and procedures in a timely manner.

  • Quality control of documents scanned to OTG. Ensure proper document types are indexed against the correct accounts. Ensure Signature Cards are created for each account and include all signers and Power of Attorneys (POA's).

  • Active monitoring of owned pending accounts in queue. Ensure PCG's clear missing documents and or information in a timely manner.

  • Review and monitor daily reports for outstanding documentation deficiencies, account activity, account restrictions and adherence with proper account opening procedures

  • Special Projects as required.

  • This position does not affect cash, wire transfers, general ledger or systems.


  • High School Diploma or equivalent required.

  • Minimum 1 year experience with opening and completing new account documentation.

  • Working knowledge of DocuSign platform is required.

  • Working knowledge of business account types and opening and banking regulations (KYC, AML)

  • Experience within quality control of financial documents or compliance highly preferred

  • Superior attention to details.

  • Ability to multi task and prioritize to meet deadlines.

  • Ability to work well as a team player in a fast paced environment.

  • Strong communication (verbal/written) and customer service skills.

  • Exceptional problem solving skills.

  • Proficient in Microsoft Word and Excel

Signature Bank offers a competitive compensation (BONUS PROGRAM), an excellent health benefits package including, 401(k) plan with generous company match, gym reimbursement, pet insurance, tuition reimbursement, award winning wellness program, and much more for qualified employees!

Service is our cornerstone!

View available Careers with Signature at

We are an Equal Opportunity Employer

No Agencies Please

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Documentation Specialist - New Accounts

Signature Bank