The Documentation Improvement Intern will exhibit genuine interest in solving work problems through proactively asking questions, clearly communicating and collaborating both internally and externally to grow the business. In addition, the Documentation Improvement Intern is responsible for understanding our competition and customers and showing initiative to learn and continuously improve company processes.
The Documentation Improvement Intern will design and create internal documentation portals and interfaces for a worldwide audience. This position will require surveying SalesForce, creating SharePoint interfaces, communication with web developers, and detail-oriented writing skills.
DUTIES & RESPONSIBILITIES
Listed in order of relevance:
Create, improve, and maintain SharePoint interfaces.
Optimize availability of documentation to remote, worldwide, customer base.
Collaborate with web design team to ensure published information is accurate.
Respond to change productively and handle other duties as required.
Follow all company safety policies and procedures.
EDUCATION & EXPERIENCE
Undergraduate student in Junior or Senior year with a focus in Business, English, Communication, or related field preferred.
Experience using Microsoft Office and SharePoint is a plus.
KNOWLEDGE & SKILLS
Effective verbal and written communication skills. Ability to communicate clearly with an international audience
Strong attention to detail in communications
Must be able to prioritize and handle multiple tasks and projects concurrently.
Ability to efficiently use all Microsoft Office products.
Ability to read, speak, and write in English required.
The noise level in the work environment is usually moderate. Travel is not required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to manipulate computer input devices, finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must have sufficient mobility to enable travel to industrial sites, offices, and facilities. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.
Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.