Corporation Service Co Wilmington , DE 19801
Posted 4 weeks ago
Customer Service Associate-Document Processor
On-site
Wilmington, DE
Monday
Friday, 11:00 am
8:00 pm
If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings are can be easily transferred to make a difference in CSC's professional business-to-business environment as a Customer Service Specialist. And there's the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC's competitive benefits-paid time off, medical, dental, and 401(k) plans, just to name a few.
We're hiring Customer Service Associates for a number of teams, including our Litigation Management Services Team, and our Corporate Filing Team. You'll work directly with Customer Service Representatives and vendors across the country. Particular services of this team includes researching and processing legal documents and conducting online research. Our Customer Service Associates are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best.
We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business.
Some of the things you'll be doing:
Reviewing and processing legal documents
Completing data entry of customer information
Fulfilling customer orders with various jurisdictions
Sending accurate results to customers in a timely manner
Problem solving issues related to customers and documentation
Provide excellent customer service to internal and external customers
Electronic filing and retrieval of documents
What technical skills, experience, and qualifications do you need?
Ability to work in a fast-paced environment
Attention to detail
Strong comprehension and critical thinking skills
Superb organizational and time management skills
Ability to navigate quickly across multiple systems
Strong Computer skills
Effective written and verbal communication skills
Preferred Qualifications:
Transactional or administrative experience (reviewing and evaluating documents)
Business to Business Customer Service Experience
Legal Compliance experience
Proficiency with Microsoft Office
#LI-SL1
Candidates for this position must be eligible to work without sponsorship
Corporation Service Co