About Our Job This posting will expire on Tuesday, September 11th.
Please apply on or before this date to be considered.
Denver Human Services provides assistance benefits and protection and prevention services to one in three Denver residents.
Assistance programs include food, cash and medical benefits, child care, child support, employment first, veterans' services and general assistance for eligible Denver residents.
Protection & Prevention services are provided via child, youth and adult protection, along with community-focused programming, including in-home services, designed to strengthen families and prevent future occurrences of abuse or neglect.
The Performance Improvement and Accountability Division (PIAD) of Denver Human Services is seeking out a flexible, adaptable, and detail-oriented individual to serve as a Document Management Technician.
In this role, you will be working on our scanning operations and Flow Cell teams.
The scanning operations and the Flow Cell teams within PIAD improve the delivery of documents to the Eligibility Technicians within the Family and Adult Assistance Division (FAAD) who determine eligibility for public assistance programs (Food Assistance, Financial, Medicaid, and TANF). Duties for this role include file (electronic) preparation, maintenance, storage, retrieval, tracking, corrections, retention scheduling, and destruction.
The Document Management Technician: Reviews and evaluates applications and/or documents (both paper and electronic) submitted by clients for public assistance programs to verify completeness and acceptability; Researches databases to determine and identify key information and data elements related to submitted applications and documents; Prepares and organizes paper applications and/or documents and then performs all aspects of scanning including: using and manipulating imaging equipment and software and ensuring that scanned images meet quality standards; Uses public assistance program knowledge and information obtained through database research to input critical data, categorize and route associated applications and/or documents as well as create workflow tasks within systems; Performs quality assurance by examining and checking the accuracy of work done by team members and communicating and resolving errors identified; Reviews, recommends and implements modifications to procedures and workflow as necessary to ensure efficient and effective document management; Tracks and communicates issues that occur while performing document management operations; Performs other related duties as assigned.
While the full pay range of this Job Classification is $17.61 - $25.71/hour, our target starting pay for this position is $17.61 - 21.66/ hour.
This position requires an online assessment or test.
Once you complete your application, if you meet the qualification for the position you will receive an email from with a link to the assessment or test.
We recommend that you add to your safe sender list.
If you do not receive the email within 30 minutes of applying, please contact . About You Our ideal candidate will have: Prior scanning experience Proficient time management skills Superior teamwork and customer service skills The ability to work individually and in teams effectively The willingness to learn and fully understand all documents and processes necessary to successful in this role The ability to rotate between the Castro, East, and Montbello offices as needed A stable, solid work history We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
Three years of experience performing office support/clerical work.
A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.
About Everything Else Job Profile CC2926 Document Management Technician To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Pay Range Pay Range $17.61 - $25.71 Agency Denver Human Services Assessment Requirement Alphanumeric Data Entry and Reviewing Forms The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
For information about right to work, click here for English or here for Spanish.
City And County Of Denver