Document Management Analyst II

Job Duties:

• Works in a fast pace administrative environment.

• Follows established operating procedure in responding to citizen complaints via phone, email and or traditional mail

• Directs correspondence to correct section and or government agency.

• Updates data from citizen complaints.

• Maintains complaint line statics such as number of calls and number issues based on Civil Rights mandates.

• Verifies statistical reports for accuracy and completeness.

• Compiles information on non-governmental agencies.

• Conducts database searches.

• May assist with general office administrative task and filing.

• Chooses among widely varying methods and procedures to process transaction

• Selects or devise steps necessary to complete projects/assignments.

Qualifications:

• Three years of experience on litigation support projects or undergraduate degree.

• Must have excellent writing skills and oral communication capabilities.

• Requires hands-on familiarity with the Government's office and network environment, including but not limited to, data processing environments, including Windows office products specifically Word and Excel, internet and server-based databases.

• Excellent communication skills and attention to detail.

• Hybrid work environment.

• Must be able to obtain and maintain MRPT facility credentials/authorization. Note: US Citizenship is required for MRPT facility credentials/authorization at this work location

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Labor Law Posters

EEO including Disability/Protected Veterans