Docket Clerk - Bilingual

Position Description

Duties and Responsibilities:

• Creates hard copy and automated case files for persons placed under the department's supervision.

• Maintains the files according to established procedures.

• Receives, verifies, and records address, phone, and employment status changes of supervisees.

• Notifies supervisees about required court appearances or other appointments.

• Monitors and documents defendant's compliance with telephone and email check-ins.

• Verifies court activities related to supervisees and confirms court dates using automated records, court contacts, and official records.

• Notifies pretrial officers about noncompliance issues and prepares correspondence informing supervisees about noncompliance issues.

• Ascertains the next business day's workflow and assembles necessary files or lists.

• Performs data entry necessary to compile the department's monthly and annual reports.

• Collects fees and reconciles collections.

• Prepares collections for deposit with the County Treasurer and maintains collection records.

• Processes required reports according to County Auditor guidelines.

• Assists with chain-of-custody procedures for urine specimens and processes accompanying paperwork.

• Complete Public Safety Reports requested by courts Answer calls received through the department call center as well as respond to department voicemail messages daily.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

All applicants must register and take the HRRM Clerical Skills Test and score a minimum of 85% with a typing speed of 45 W.P.M. and 85% accuracy.

https://www.governmentjobs.com/careers/harriscountytx/jobs/998426/hrrm-clerical-skills-test

Please see testing instructions in the General Information section below.

Education and Experience:

• High School Diploma or G.E.D. equivalent from an accredited educational institution.

• One (1) year of full-time paid general office/customer service experience performing some clerical duties.

Knowledge, Skills and Abilities:

• Bilingual in English and Spanish.

• Ability to handle constant telephone use, and perform repetitive typing, ability to interact continuously with defendants, ability to handle specimen containers.

• Ability to type 45 words per minute.

• Excellent interpersonal communication skills.

• Excellent organizational skills.

• Ability to provide superior customer service under stressful conditions.

• Commitment to respect and serving the public.

• Must take the HRRM Clerical Skills Test and score a minimum of 85% with a typing speed of 45 w.p.m. with 85% accuracy. Please see General Information for Clerical Testing Instructions.

Additional Requirements:

• All new employees are required to present evidence of a TB skin test prior to employment.

• Upon receiving a conditional offer of employment, all applicants are screened for the presence of illegal drugs.

• Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained, or stored either manually or electronically (i.e., custodian, maintenance).

• Ability to obtain clearance based on a criminal history background check.

• Upon receiving a new employee badge, you will be required to complete and pass a bilingual proficiency assessment.

• Employment is contingent upon passing a criminal background check.

Automatic Disqualification:

• Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor.

• Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years.

• Open arrest for any criminal offense (Felony or Misdemeanor).

• Family Violence conviction.

NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation; but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

• Paid work experience in a criminal justice setting.

General Information

Register Online for the HRRM Clerical Skills Test using the following link: https://www.governmentjobs.com/careers/harriscountytx/jobs/998426/hrrm-clerical-skills-test

• Click the above link to the HRRM Clerical Skills Test registration page

• Click on "Apply" to submit your request for testing

• You will receive a test invitation and instructions via e-mail within 48 hours

• You will have no more than 5 calendar days to access and complete testing

• Your score will be automatically uploaded to your application

• The test may be taken once every 30 days

• Most recent test scores are retained for up to 6 months

Position Type and Typical Hours of Work:

• Regular Full-time

• Monday - Friday | Hours will be discussed during departmental interview.

• Scheduled hours to be determined and may include weekends and holidays.

• Must be available to work flexible schedule as needed.

• Must be available to work overtime as needed.

Salary:

• Depends on Qualifications

• Based on 26 Pay Periods

• Plus, benefits

Work Environment and Physical Demands:

• Continuous interaction with defendants and the public.

• Bending to move and store files and reports; repetitive typing; constant telephone use; able to push, pull, lift, and carry up to 20 pounds; handling urine specimen containers.

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

BENEFITS

Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.

The following list of benefits is offered only to employees in regular (full-time) positions:

• Medical Coverage

• Dental Coverage

• Vision Coverage

• Wellness Plan

• Life Insurance

• Long-term disability

• Employee Assistance Program

• Ten (10) days of vacation each year for the first five (5) years of service

• Accrual rates increase based on years of service

• Eleven (11) County-observed holidays and one (1) floating holiday

• Professional development opportunities

• Dependent Care Reimbursement Plan

• Healthcare Reimbursement Account

• 457 Deferred Compensation Plan

The following benefits are also available to regular (full-time) employment and may be available to part-time employees:

• Retirement Pension (TCDRS)
• Flexible schedule (varies by department)
• Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County benefits website:

https://benefitsathctx.com/

01

Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma

• Associate Degree

• Bachelor's Degree

• Master's Degree or higher

• None of the above

02

Which of the following best describes your verifiable full-time paid general office/customer service experience performing some clerical duties? (To be considered, qualifying experience must be documented on your application's employment history).

• Less than one (1) year

• One (1) to two (2) years

• Two (2) to three (3) years

• Three (3) or more years

• I do not have this experience.

03

Please provide details about your verifiable full-time paid general office/customer service experience performing some clerical duties. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

04

Do you have paid work experience in a criminal justice setting?

• Yes

• No

05

Are you bilingual in English and Spanish? If yes, do you consider yourself fluent?

• Yes, I am fluent in both of these languages

• No, I am fluent in only one of these languages

• No, I am not fluent in either one of these languages

Required Question

Agency Harris County

Address 1111 Fannin St

Ste. 600

Houston, Texas, 77002

Phone 713-274-5445

Website https://www.governmentjobs.com/careers/harriscountytx