Dock Worker

ESSENTIAL FUNCTIONS

• Provide In and Out Marine Forklift service to boats stored in dry racks.

• Maintain Wiggins Forklift according to maintenance schedules.

• Greet guests upon arrival and assist in tying up boats. Provide fuel and ice to customers on boats at the fuel dock.

• Provide waste pump out service and garbage disposal.

• Maintain appearance of docks and grounds with some basic electrical and plumbing skills preferred.

• Maintaining a safe environment at the boating area, following appropriate procedures and guidelines.

• Assist with docking of boats and safely help customers on and off rental equipment.

• Boathouse maintenance such as cleaning, weeding, removing trash, organizing, and ordering supplies.

• Provide excellent customer service to guests, while directing customer issues to supervisor or unit manager.

• Issue receipts, refunds, credit, or change due to customers accurately.

• Maintain awareness of safety issues and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Partial High School education; High School Diploma/G.E.D. equivalent preferred.

• Strong customer service abilities: actively looks for ways to assist customers and coworkers.

• Ability to recognize when a problem has occurred and communicate it to management.

• Must be able to swim or be willing to wear personal flotation device while on duty.

• CPR/First Aid Certification

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.

• Ability to stand for the entire workday.

• Climbing steps regularly.

• Working in wet and slippery conditions. Frequently working in an outdoor, hot, and damp environment.

• Frequently immerses hands in water.

• Withstanding temperature extremes in outdoor environments and inclement weather.

• Reading and writing work-related documents in English.

• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.

• Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

• All dock equipment and materials (boats, ropes, anchors, among others).