Dock Supervisor

You belong at Day & Ross.

Dock Supervisor

Full Time

Santa Teresa, NM

As a Dock Supervisor, you are responsible to safely lead the team of Dock Workers and Agency Associates to meet stakeholder expectations with respect to service and productivity. You are responsible for meeting loading goals that satisfy on-time-delivery (OTD) requirements while maintaining the highest levels of safe operation. This position is about ensuring accountability, driving results, problem solving and effective communication.

How You'll Help

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal.

• Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Operations Manager.

• Communicates monthly performance stats to the team to help measure, develop and improve operational performance.

• Ensures all OSHA, Company, and Customer safety protocols and requirements are met.

• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.

• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated, and corrective/preventative measures are implemented.

• Hold effective, weekly toolbox meetings and ensure safety issues are addressed.

• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.

• Ensure the PM schedule for the terminal is followed.

• Works with the Operations Manager to track monthly performance stats for the dock.

Your Skills & Experience:

• Minimum of 5 years' experience in transportation or warehousing industry, preferably dock operations.

• Previous leadership experience and/or experience in the transportation industry are strong assets.

• Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training.

• Advanced communication skills, particularly verbal, in both English and Spanish. (Preferable)

• Computer skills, including the use of MS Word, Excel & Outlook, and web-based programs as well as RF scanners. Experience using TMW is a strong asset.

• Strong interpersonal skills including customer focus.

• Results driven.

• Appropriate sense of urgency.

• Strong sense of safety; training and experience in similar safety sense environments a strong asset.

• Knowledge of industry-related equipment, including forklifts, lift jacks, trailers, etc.

What we offer:

• Competitive wages.

• Health Insurance.

• Health Savings Account / Flexible Spending Account.

• Dental and Vision plans.

• Disability and Life Insurance Policies.

• 401(k) Plan.

• Employee Assistance Program.

• Travel Assistance Program.

To apply, visit our Careers page at dayross.com.

If you're chosen for the role, you'll be asked to provide references and criminal background checks before employment. You'll only be contacted if you're selected for an interview.

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we've been recognized as one of Canada's Best Managed Companies. We've also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.