EnerBank is growing. Our proven business model and best practices have resulted in a high growth rate at EnerBank USA over the past five years.
EnerBank USA is a highly specialized billion-dollar bank, providing home improvement lending through strategic business partners and independent home improvement contractors throughout the United States. Typical strategic partners are manufacturers, distributors or franchisors of home improvement products and services. The bank provides private label loan programs for these organizations ("loan program sponsors") which in turn make them available to their networks of contractors.
This is a career opportunity not just a "job." Your efforts will have a positive and leveraged effect on the bank's overall growth and market share. If you enjoy being in a position where your talent can make a difference and be appreciated, this may be the position for you!
This is an important position in our company. You will be responsible for receiving and authenticating loan document requests daily, preparing the associated loan document package to the customer, and ensuring the Bank's procedures and controls are followed.
Additionally, you will also be responsible for coordinating the other Doc Prep and Loan Booking Specialists schedules and daily activities. Doc prep and Loan Booking issues are escalated to this position for conflict resolution.
Basic Duties and Responsibilities:
Review loan document requests received daily and match to applications
Resolve any loan document request discrepancies or send to appropriate department to be resolved
Ensure that all loan document requests received are processed within the established time frame
Pull daily extraction files
Act as Team Leader for the Document Preparation and Loan Booking Team
Provide training to new employees and ongoing training to existing employees
Prepare monthly schedule for Document Preparation and Loan Booking teams
Maintain Document Preparation and Loan Booking procedures
Take escalated calls
Assist in preparation and presentation of annual reviews
Assist managers with interviews and hiring process
Review employee performance and provide them with feedback on accuracy
Why Work for EnerBank USA?
Management team committed to your success
Organizational culture committed to teamwork and mutual support
Entrepreneurial based workplace
Dynamic and challenging environment
1+ years Leadership experience
Proficiency using several software applications including Unifi, Microsoft Word, Microsoft Excel and Microsoft Outlook, LoanServ
Able to pass a background and drug check
Attributes Necessary for Success:
A "hands-on" self-starter that works well in a fast-paced, dynamic, team-orientated environment
Organizational skills and attention to detail must be a natural talent
Excellent people skills - works well with cross-functional teams
Challenge oriented the word "can't" is not in your vocabulary
Proven ability to meet company and department goals
Highly developed communication skills, both written and oral
Maintains composure in stressful situations
Excellent Medical, Dental, and Life insurance
Health Savings Account (HSA) with company contribution
Basic Life/AD&D insurance
401K Retirement plan with company match
Vacation days, dependent on position
Sick Leave Plan
Short Term Disability Plan (when approved and applicable)
Generous Tuition Reimbursement Plan, including continued education after a bachelor's degree
Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after, Christmas Eve, Christmas Day, New Year's Eve
We offer a flexible work schedule. Your eight-hour shift can be between the hours of 7:00 AM and 6:00 PM. Some overtime may be required. Monday to Friday. Includes occasional after hours and weekend responsibilities.