DMV Law Enforcement Director

State Of North Carolina Raleigh , NC 27611

Posted 3 months ago

Description of Work

This position is exempt from the State Human Resources Act.

Salary Grade GN19/ Salary Range - $72,172.00 - $129,910.00

The License and Theft Bureau in the Division of Motor Vehicles enforces the laws and regulations pertaining to the operation, inspection, storage, and sale of motor vehicles as stated in Chapter 20 of the North Carolina General Statutes.

The Director of the License and Theft Bureau in the Division of Motor Vehicles directs the overall operations of the Bureau by providing strategic and organizational planning, administrative and personnel management, budgetary oversight, enforcement of N.C.G.S. Chapter 20, and Legislative research, development, and planning. The employee in this position is responsible for the overall strategic planning of the organization to include, but not limited to, innovative initiatives, development of metrics and trend analysis, forecasting budgets, and proposing legislation for the License and Theft Bureau.

The Director is responsible for directing and reviewing the daily planning, organization, and coordination of the field operations and administrative support programs of the Bureau. The employee in this position sets the priorities of the Bureau, acts as a liaison between the Bureau units and other Division sections, and develops and implements policies and procedures relative to the Bureau to ensure an efficient and effective approach to the delivery of services is provided.

The Director position requires considerable contact with state and local law enforcement units, judicial officials, public officials, and federal agencies to serve as a program liaison or to act as an advisor/consultant regarding North Carolina Motor Vehicle Laws and Regulations. The employee in this position communicates with members within the Bureau as well as members in all Division Sections, internal and external organizations, and the public. This communication includes, but is not limited to, the dissemination of information, answering questions on behalf of the Bureau and the Division, serving as a guest speaker at various public functions on behalf of the Bureau and the Division, and releasing information to the news media.

The Director establishes the long-term goals and objectives of the License and Theft Bureau and coordinates the implementation of new projects. The employee in this position is responsible for leading and fostering innovative thinking in the manner of regulatory compliance and enforcement of identity theft, title fraud, and motor vehicle theft, etc. The employee is responsible for continually moving the agency forward with the use and implementation of technology and a commitment to and utilization of best practices in compliance with Criminal Justice standards. The employee in this position will provide leadership support and direction for the accreditation process through the Commission on Accreditation for Law Enforcement Agencies (CALEA).

The Director manages and oversees the preparation of a state appropriated budget and federal grants to ensure fiscal responsibility in compliance with state policy and procedure. The employee in this position is responsible for justifying expenditures and projected costs to the Commissioner or his/her designee as well as attending budget meetings and legislative committee meetings to defend budgetary requests. The employee in this position, ensures the Bureau's goals and missions are met and the work of all operations are reviewed on a regular basis through the analysis of reports and periodic on-site visits.

The Director ensures the staffing needs of the License and Theft Bureau are maintained to avoid disruption and to maximize efficiency within the Division. The employee in this position develops and implements changes in staffing patterns, methods, procedures, and other resources to maintain ongoing work while adapting to changing goals and needs of the Bureau. The employee in this position works independently to make changes in daily operations according to work needs. Employee recommends actions or alternatives to the Commissioner in controversial or sensitive cases, personnel, and organizational matters.

The Director demonstrates strong dedication to the state's performance management process (NCVIP) and ensures management and essential training is provided to all sworn and civilian personnel. The employee in this position is responsible for fostering effective leadership skills within the License and Theft Bureau. The employee in this position provides guidance and oversight in relation to counseling and disciplinary action in accordance with departmental policies and procedures, administration of internal employee relations procedures, and consultation with and counseling of employees regarding problems, and recommendations to the Commissioner on unresolved situations. Preliminary investigations of employee misconduct, fraud, and other violations of state law and Division personnel policy are conducted by the License and Theft Bureau Professional Standards unit at the direction and under the supervision of the Director. The Director is responsible for coordinating investigatory procedures with the State Bureau of Investigation in cases where evidence supports violations of state statutes.

The Director is responsible for leading the Bureau with the implementation of diversity initiatives to ensure the Bureau is growing a continuous diverse workforce through succession planning, innovative recruiting initiatives, and an engaging commitment to retention of a diverse workforce in accordance with EEO/ADA policy.

  • A criminal, financial and personal background check will be conducted by the State Bureau of Investigations.

Knowledge, Skills and Abilities / Competencies

Qualified Applicants must submit an application that clearly reflects work experience that demonstrates the following:

  • Working knowledge of motor vehicle law.

  • Familiarity with a field operations program or a support service program.

  • Experience with developing and implementing of policies and procedures in a law enforcement agency.

  • Experience working with federal, state and local law enforcement agencies.

  • Experience managing a diverse workforce.

  • Experience providing management of budgetary process.

  • Experience implementing disciplinary actions or explaining HR policy and procedures.

Minimum Education and Experience Requirements

Management Preferences

  • Individuals with experience managing an agency or department with 100 employees or more.

  • Individuals with experience applying diversity criteria or data to the hiring practice decisions will be given preference.

  • Individuals who have experience working with accreditation organizations (such as CALEA or NC LEAN) in the process of seeking or maintaining accreditation of a law enforcement agency.

Supplemental and Contact Information

HR Department 919-861-3351

Applicant must meet both the minimum requirements and all posted Knowledqe, Skills And Ability requirements to be considered Qualified for the position. It is important that your application includes all of your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept "See Attached" or Resume's 'in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting. only the most recent application received prior to the posting close date will be accepted.


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DMV Law Enforcement Director

State Of North Carolina