Division Manager - Long Term Community Integration Services (Ltcis)

ServiceSource is proudly hiring a compassionate and skilled Division Manager for two GROWING day support centers for adults with developmental disabilities in Fairfax and Arlington, VA! These unique, small day support programs focus on building employment skills and confidence for people with disabilities who are looking to get a job.

ServiceSource has been building partnerships and providing services for adults with developmental disabilities in Northern Virginia for over 50 years. We continue to be an employer of choice by offering:

• Great Pay: Pay starting at $70,000 annually (salaried)
• Work-Life Balance: Consistent work shifts, minimal evening

• NO weekend work: Monday

• Friday, 8am

• 4:30pm

• Paid Time Off: Over three (3) weeks of paid time-off during first year, and eleven (11) Federal Holidays observed!

• Job Security and Growth: Established promotion opportunities and clear career pathways

• Tuition reimbursement and professional development funding

• $500 annual wellness reimbursement

• Robust Health, Vision and Dental coverage with premium reduction opportunities

• Retirement Matching and generous 403(b) and 401(a) options

• 100% Company-Paid Life Insurance, AD&D Insurance, and Disability Insurance coverage

• …and much more!

You will love this job if you are looking for:

• A flexible, accommodating leadership team with a focus on emotional and physical health, job sustainability, and work-life balance.
• A chance to be apart of new programs in the Disability Services field, and lead the field in community-based services.
• A dynamic portfolio that allows you to gain experience with a wide variety of community resources and network with others in the human services field!
• Meaningful, purpose-driven work that has a tangible benefit on a historically under-served population.
• A company to call home and a sustainable career!

Job Summary

This position is responsible for the management and successful operation of Long Term and Community Integration Services (LTCIS). Provide supervision, training, and guidance to assigned staff. Oversee the development and implementation of Individual Service Plans (ISP) and support to assigned participants. Ensure compliance with all State and Federal regulatory guidelines, including Medicaid, Licensure, and CARF as well as other funding sources and company policy and procedure.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Supervise assigned employees to ensure their duties and responsibilities are completed. Hire, train, and evaluate assigned employees. May resolve work problems or assist employees in solving work problems.

• Manage the daily operations of the LTCIS.

• Ensure that the needs of the participants are being met and monitor services being provided by assigned personnel. Ensure that employees provide comprehensive and appropriate services to the participants receiving services in conjunction with contract specifications and supervisory instructions.

• Maintain knowledge of and ensure compliance with all State and Federal regulatory guidelines, including Medicaid, Licensure, and CARF as well as other funding sources and company policy/procedure.

• Ensure the employees provide accurate and timely performance reports, invoices, etc. Ensure that employees provide comprehensive reports including accurate, complete, and timely reports and statistical reports on the progress of assigned participants.

Additional Responsibilities

• Assure that employee files are being maintained to meet the standards for all regulatory agencies.

• Attend county Behavior Management and/or Human Rights Committee to present behavior intervention programs for participants, as needed and ensure crisis intervention and behavior intervention services for all participants as needed.

• Coordinate services with Community Services Board Support Coordinators to facilitate total program services

• Complete and ensure employees complete in an accurate and timely manner all evaluation/assessment reports, progress reports, daily notes, incident reports, attendance, and other supporting documentation.

• Meet corporate goals for LTCIS revenue through filling programs with appropriate referrals.

• Conduct regular meetings with LTCIS personnel you supervise.

• Attend relevant meetings/committee functions internally and in the community to include peer agencies and advocacy groups.

• Meet with representatives of other community agencies, families, and significant others for the purpose of participant planning and review.

• Coordinate and participate in Interdisciplinary Team process and other meetings pertaining to participant's goals and objectives, as needed and oversee the development, writing, and implementation of Individual Program Plans and the maintenance of participant files to meet Medicaid, Licensing, and CARF standards.

• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• Required: Bachelor's degree in a human service field including, but not limited to, sociology, social work, special education, rehabilitation engineering, counseling, or psychology.

• Preferred: Master's degree in special education, vocational rehabilitation, or a human service field .

• Required: Five (5) years' experience in the human service field.

• Required: Three (3) years' supervisory experience.

• Preferred: Minimum one year (1) Supported Employment or Vocational Rehabilitation experience with people with disabilities.

• Must pass State of Virginia Department of Behavioral Health and Developmental Services (DBHDS) fingerprinting and criminal background check.

• Must pass the ODD (Orientation to Developmental Disabilities) assessment and competencies.

• Employees who drive individuals in the community or on behalf of the company must possess a current and valid driver's license. Eligible drivers must have a good motor vehicle record (MVR). Driving requirements vary by site. If eligible to drive, must pass the online driving training within 15 days of hire.

Knowledge, Skills, and Abilities

• Physical ability to support participants with personal care (feeding, toileting, transferring, etc.).

• Ability to relate well to people at all levels of an organization.

• Proficiency in Microsoft Office skills, and the ability to become familiar with corporate specific programs and software, such as Microsoft Teams or ZOOM.

• Ability to solve practical problems and adapt to new information and guidance quickly.

• Excellent verbal and written communication skills.

• Detail-oriented and able to carry out work with the highest levels of accuracy.

• Ability to work independently and as part of a team.

• Knowledge of behavior intervention principles.

• Knowledge of community resources.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.

ServiceSource is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. If accommodation is needed in the application process, arrangements can be made with the local regional office http://www.servicesource.org/contact-us.We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information