Division Manager, Austin Water Talent Development

Posting Title Division Manager, Austin Water Talent Development Job Requisition Number COA091686 Position Number 108377 Job Type Full-Time Division Name Talent Development Minimum Qualifications

Education and/or Equivalent Experience:

• Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus six (6) years of related experience, including two (2) years of experience which were in a supervisory capacity.

• Experience may substitute for education up to four (4) years.

Licenses or Certifications Required:

• Valid Texas Class C Drivers License.

Notes to Applicants

Position Overview:

Austin Water's Talent Development Division supports the Department's mission and goals of retaining a high performing, engaged and motivated workforce by delivering products and services focused on the development, education, and engagement of employees throughout the employee lifecycle. The Talent Development Division Manager will oversee divisional budget and programs in a field-based safety sensitive environment with employee groups that have diverse skill sets, education, job scope and functions. The successful candidate must be able to work effectively with all levels of employees and their varying requirements, This role requires a strong partnership with managers and supervisors to ensure that existing and newly developed programs meet operational and business objectives.

Working with Austin Water provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

When completing a City of Austin employment application:

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered.
• A resume is required, but will not substitute for a complete employment application. Please include contact information from previous employers.

Driving Requirement:

This position requires a Valid Texas Class C Drivers License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications.

• If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lots, garages or in any personal vehicle located on the premises.

Pay Range

$41.70 - $54.21 per hour

Hours

Monday

• Friday, 8:00 a.m.

• 5:00 p.m. with some flexibility.

Job Close Date 05/21/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center, 625 E 10th St., Austin Tx Preferred Qualifications

Preferred Experience:

• Experience in Organizational Development programs focused on employee development and engagement, including New Employee Orientation, onboarding/offboarding, employee recognition, performance management and supervisor/executive workshops.

• Experience in a complex organization such as Austin Water, with a large and diverse work group population.

• Experience supervising teams and providing effective leadership to remote employees.

• Experience in leading/supervising and providing strategic direction using performance metrics to make data driven decisions to evaluate and improve program success.

• Experience establishing and maintaining successful business relationships with supervisors, managers, and executives.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Designs, develops, implements, and evaluates the effectiveness of the department's organizational development, license certification training, employee development, employee engagement, leadership development, talent planning, and training strategies and programs.

• Leads the Employee and Leadership Development EUM strategic initiative effort and partners with executive leadership to provide direction and implements programs to achieve planned objectives, including the areas of equity, safety, employee development, knowledge transfer, and integrity.

• Oversees and coordinates departmental training programs including classroom, remote, virtual, eLearning, hands-on, and contracted training programs. Oversees the licensing training program to ensure compliance with technical industry specific regulations and established requirements. Develops and implements strategies for selecting the appropriate training to achieve operational requirements. Oversees and coordinates the use of the Govalle Occupational Development Support Center.

• Manages the talent management tool and the department's Success Strategy Performance Review (SSPR) process. Oversees and manages all aspects of the performance management program to ensure operational readiness for the department including developing and implementing standards, processes, and procedures; aligning program with department strategies and objectives; monitoring trends and performance measures; and providing recommendations and solutions for employee performance concerns.

• Assesses organizational and leadership effectiveness and drives the development and adoption of a desirable future state through strategic systems, processes, tools, and plans. Develops intervention strategies to improve individual and team performance.

• Identifies immediate and future learning and development opportunities by collaborating with leaders; researching emerging trends, new technologies, concepts, and techniques; and collecting data from surveys, audits, and other assessment tools. Determines any performance gaps and potential solutions. Develops short- and long-range strategies, goals, and action plans to meet those needs.

• Facilitates organizational change management to support department's core values and strategic directives.

• Manages the development, administration, and maintenance of the utility's comprehensive certification training, heavy equipment, and technical training programs. Reviews and incorporates standards. Ensures compliance with Local, State, and Federal regulations. Evaluates program for effectiveness and success.

• Provides data and reports to address organizational and business issues, strategies, and practices.

• Develops key metrics to measure effectiveness of enterprise-wide initiatives and programs.

• Prepares, presents, and monitors the Talent Development budget; ensures division operates within appropriate budget; manages and oversees contracts through performance monitoring, preparing scope of work and specifications, and resolving issues with vendors.

Responsibilities- Supervision and/or Leadership Exercised:

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of organizational development and training processes.

• Knowledge of business process development, quality methodologies, and root cause analyses.

• Knowledge of supervisory and managerial techniques and principles.

• Knowledge of public administration, adult learning principles, and instructional systems design.

• Knowledge of group dynamics.

• Knowledge of program planning and administration.

• Skill in developing and delivering training programs and presentations.

• Skill in oral and written communications.

• Skill in handling hostile conflict and uncertain situations.

• Skill in handling multiple tasks and prioritizing.

• Skill in using computers and related software applications.

• Skill in data analysis and problem solving.

• Ability to quickly recognize and analyze irregular events.

• Ability to think strategically while maintaining an appreciation and understanding of past practices.

• Ability to work with frequent interruptions and changes in priorities.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA

The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.