Division Management Advisor

Federal Reserve Bank Richmond , VA 23234

Posted 4 months ago

Division Management Advisor

National IT Office of the Chief Information Security Officer (OCISO)

Requisition #- 260584

The mission of the Federal Reserve System (FRS) is to foster the stability, integrity, and efficiency of the nation's monetary, financial, and payments systems to promote optimal economic performance. Within this broad context the vital mission of National IT (NIT) is to deliver superior value to our customers through world-class IT services and solutions that are responsive to business needs, adaptive to change, and essential to the mission of the FRS.

The Office of the Chief Information Security Officer (OCISO) is hiring for a Division Management Advisor.


The Division Management Advisor will provide managerial support and high level coordination of activities with other divisions/departments to support a top level officer in carrying out their duties and responsibilities. With a broad spectrum of responsibilities and visibility into all facets of National IT and the Federal Reserve System, this position has access to and regularly works with sensitive and highly confidential information.

Assignments are varied and require a high level of evaluation, ingenuity, and critical thinking. Provides project management, research and industry intelligence on key initiatives, as well as makes recommendations on complex issues. Performs a broad range of managerial activities related to employees, leaders, other stakeholders and strategic initiatives.

Leads the research, analysis and evaluation of complex issues and special projects in order to assist in the implementation of programs developed and initiated by the officer. Delivering innovative and effective solutions, this position will explore strategies to address National IT and system impacts in order to brief officer on strategies and alternatives.

  • Principal Duties and Responsibilities:

  • Provide high level, managerial support to officer in carrying out their leadership and managerial responsibilities. Perform the necessary research and gathering of pertinent background information that provides relevant and meaningful content. Work closely with subject matter experts to ensure officer is briefed and aware of issues.

  • Lead the preparation for all meetings and internal / external speaking engagements including preparing agendas, confirming presenters, and ensuring appropriate timely and strategic meeting content. Compose complex correspondence dealing with issues and confidential subject matter that require the highest levels of sensitivity, discretion, judgment, or negotiation in replying to inquiries and/or presenting or requesting information. Ensure proper updates for conference calls and meetings and follow-through on resulting action items and requests.

  • Provide ongoing strategic support for the High Priority Objectives (HPOs), strategic initiatives and other key roles and responsibilities. At the direction of the officer, plan and direct the assignments of operational staff as it relates to HPOs. Ensure projects are moving forward by serving as a key participant on related work groups, providing key reports and updates, and anticipating and suggesting solutions to mitigate project barriers.

  • Act as key liaison between the officer and employees, leaders and/or other stakeholders. Attend meetings in order to capture major takeaways and work with executive team to ensure follow up. Translate and articulate strategic information and initiatives into communications plans and correspondence for a variety of audiences.

  • Lead research and analysis efforts to evaluate complex issues and special projects. Interprets information to provide advice and counsel to officer and provides organization support to ensure objectives are met and results achieved.

  • Perform independently on subjects that are sensitive in nature requiring judgment, discretion and coordination with others. Prioritize multiple work assignments to meet deadlines. Complete special project assignments, as required and assigned.


  • Bachelor's degree in business management and or/ related fields with at least 10 years of related work experience in strategic coordination or an equivalent combination of education and job-related experience.

  • Working knowledge of National IT and the Federal Reserve System strongly preferred.

Position Requirements:

  • Expertise: Advanced level knowledge of business management function(s) to effectively complete objectives and activities and interpret / administer policies, regulations, reports, procedures and develop complex operating and project plans.

    Advanced knowledge of department, division, National IT, and System operations and organizational structure to effectively direct core operations, align day-to-day activities and processes of the team with high priority objectives and successfully meet ongoing commitments. Thorough knowledge of Board and System guidelines as relates to assigned function.

  • Leadership: Highly motivated skills to collaborate and drive activities of assigned unit(s), participates in and implement large, highly complex operating or business plans, orchestrate team efforts to provide high quality deliverables, meet department objectives and make strategic and notable contributions in attainment of Business Operations, National IT, and System IT goals.

    Must have a strong understanding of how area responsibilities contribute to organizational mission, System IT principles and current objectives and facilitate this understanding to staff. Ability to translate organizational strategy into purposeful staff work and clearly articulate related priorities to direct reports. In-depth management-level expertise in administration, planning, documentation, and support to service a large automation environment with multiple, complex and diverse requirements and initiatives.

  • Drive: Strong analytical skills to assess and implementation of solutions while exercising appropriate judgment to ensure efficient and timely results.

    Ability to identify & drive change at the organizational level by balancing time, cost, and results to provide quality deliverables. Demonstrate ability to effectively analyze all information available to make decisions in the best interest of the organization.

  • Communication: Excellent oral and written communication skills to lead and coordinate activities on all levels.

    Attentive listener. Ability to communicate successful outcome and promote a culture of ongoing continuous improvement. Ability to communicate / present information at all levels within National IT and in System forums or external settings in a credible, confident, and influential manner.

    Must encourage open communications (in all directions) to staff. Must be able to interact directly on all levels, across National IT, and throughout the Federal Reserve System with comfort and success. Must engender productive relationships.

    Must handle opposition constructively and interact with diplomacy and tact at all times. Maintains positive outlook and demeanor.

  • Innovation: Self-starter with initiative, follow through, and ability to work independently to complete individual and departmental assignments with tight deadlines.

    Often drive change through work and actions of others and must adjust well to new work structures, processes and requirements. Actively seeks responsibility and assumes full ownership of results. Practices irreproachable business ethics in all activities.

    Proven ability to build and maintain a strong team and clearly communicate expectations, provide feedback and coach others to enhance performance. Experience in effectively acknowledging accomplishments as well as dealing with performance problems in a timely manner. Ability to empower staff to resolve issues and position themselves for success through training, experience, and responsibilities.

  • Other/Additional Requirements:

  • Position requires independent decision making ability where decision may have significant impact on Business Process requirements, National IT operations or support areas. Sound judgment required to provide effective and efficient service to National IT and customers.

    Activities and responsibilities cover many and varied complex subjects with far-reaching impact. Must have past experience at senior levels in helping to lead or support cross-organizational change geared toward reducing reputational, operational, human capital, financial or other risks. Demonstrated overall interest if not proficiency in the field of cybersecurity is preferred.

  • Physical requirements of position may require extended hours sitting and visual attention for use of standard office automation tools. Travel required 15% of time and may include overnight absences and multi-day trips.

Special Considerations:

  • Candidate should review the FRB Employee Code of Conduct to ensure compliance with issues related to previous employment and prohibited financial interests. The Code is available on the About Us, Careers webpage at www.richmondfed.org.

  • The hiring range for the Division Management Advisor is $104,400 - $130,500 annually.

  • The deadline to apply for this opening is July 31, 2019.

  • Denotes essential duties and/or any physical requirements required to perform essential duties for the role.

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Division Management Advisor

Federal Reserve Bank