District Service Sales Manager

Lowe's Companies, Inc. Coon Rapids , MN 55433

Posted 5 days ago

Job Description:

The primary purpose of this role is to drive achievement of sales, margin, and profit goals for an assigned market area by providing direct management over a team of Project Specialists Exterior (PSE) and helping them navigate the steps in the sales pipeline. This includes responsibility for ensuring "Best in Class" customer experiences with every project associated with a PSE, identifying capability gaps and providing training and coaching/mentoring to PSEs, and providing leadership to their sales team. This role ensures that PSEs are capitalizing on sales opportunities in their market and that the regional strategy is executed effectively in each submarket.

  • Provides direction to the In-Home sales program within an assigned market area to ensure the achievement of sales, margin, close rate, and average ticket goals

  • Collaborates with Store Management in the hiring, managing, leading and monitoring of In-Home sales teams

  • Performs report analysis and travels with team on in-home appointments, role plays, and other feedback channels to identify gaps in execution and sales opportunities

  • Champions customer service programs and actively assists in positively resolving sales related complaints involving an In-Home sale to ensure strong customer scores

  • Coordinates and aligns sales teams time and effort to ensure that activities that are critical to overall sales success are prioritized

  • Provides competitive intelligence to Regional Sales Directors relating to outside sales programs to support the

design/implementation of competitive pricing strategies

  • Creates tailored development plans for each team member by analyzing metrics and determining each individuals strengths and weaknesses to ensure that plan plays to each team members strength and development needs

Minimum Qualifications:

Bachelor's degree in related field or 3+ years' experience Outside Sales Management

Experience in training, developing, and providing leadership (direct or indirect) to a field-based sales team

Experience applying common sales metrics and reports

Preferred Qualifications:

Experience leading B to C

Experience working with and selling a broad range of interior/exterior product categories


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales & Customer Service Associate

Massage Envy

Posted 7 days ago

VIEW JOBS 3/16/2019 12:00:00 AM 2019-06-14T00:00 Overview Do you love helping others? Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Coon Rapids. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Coon Rapids franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you: * Help clients understand the benefits of regular massage, skin care and stretch. * Establish relationships with members and guests to grow and retain a client base. * Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive. Here's what's in it for you: The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with: * Benefits that help you take care of you including discounts on all services and retail. * A healthy compensation plan that rewards your hard work with commission on membership sales and other bonuses. * A dynamic, energizing environment where you're consistently challenged, never bored. * Training to help you grow and refine your sales and customer service skills. What We'll Accomplish Together As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes: * Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location. * Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations. * Driving member retention through outreach via phone and email to current members. * Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy. * Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members. What it Takes to Succeed We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are: * Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience. * People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn't the easy thing). * Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent. * Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience. * Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities. * Great teammates who can work well with other in a fun and fast-paced environment. * Supporters of total body care with a general knowledge of massage and skin care services. We Believe Our Differences Make Us Better We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you. * Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location. Massage Envy Coon Rapids MN

District Service Sales Manager

Lowe's Companies, Inc.