Zaxby's Durham , NC 27701
Posted 4 weeks ago
Louisburg, NC * Wallace, NC * Durham, NC (2 locations) * Roanoke Rapids, NC
The District Manager is accountable for profitability, development of leaders, and operational performance while ensuring Standard Operating Procedures (SOP) and system compliance in each location within their market. Each market consists of 5 to 8 locations. The District Manager works closely with marketing and recruiting to drive guest traffic and build internal talent pipelines of team members who are lead and developed into future leaders.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from and reports directly to the Regional Manager/Director
ESSENTIAL JOB FUNCTIONS
Essential duties may include but are not limited to the following:
Serves both the internal and external guest
Sets quarterly goals for each management team that are in line with the Zax LLC strategic plan and meet the required expectation for each metric
Acts as a funnel when information is needed to be passed down from Zax LLC headquarters and Zaxby's Franchising LLC to the field
Develops store level managers through influence and governance
Recruits future talent that fits the Zaxby's Culture
Focuses on building people so that they can in turn build the business
Explains the "Why" when coaching future leaders while also utilizing the Plan, Tell, Show, Do, Review (PTSDR) training method
Works a minimum of 6 hours in each location, within their district, bi-weekly
Plans and prepares for each store visit with the intention of development and commits to limiting outside distraction via cell phone or email during store visits
Conducts store inspections to ensure that brand standards and procedures are being upheld at all times
Ensures protection of the Brand through adherence to standards and policies
Uses creative and innovative strategies to create and maintain community partnerships with a variety of organizations
Collaborates with Zax LLC headquarters when needed to solve roadblocks within their district
All other duties necessary to ensure district operations function properly
Work with varying departments to select, evaluate, and approve opportunities for growth in the District
All other duties necessary to ensure regional operations function properly
TRAVEL REQUIREMENT
Up to 60% required
QUALIFICATIONS
Proven business acumen
Servant leader
Demonstrated developer of people
Self-motivated leader with the ability to solve complex problems
Proven ability to manage multiple locations located in different geographical areas
Proven ability to identify, recruit, and develop talent for leadership roles
Strong planning and organizational skills
Ability to create and implement management development plans
Excellent interpersonal communication, presentation, and conflict resolution skills
Basic math and accounting skills
Strong analytical/decision making skills
Demonstrates loyalty, integrity, dependability, empathy, and professionalism
EDUCATION AND EXPERIENCE GUIDELINES
Education: Bachelor's degree in related field; or equivalent combination of education and experience
Experience: 7+ years of multi-unit experience
Other: Valid driver's license, vehicle insurance, and reliable transportation; successful completion of background check, drug screen, and motor vehicle report
STANDARD HOURS
Ability to work a minimum of 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
REMOTE WORK ELIGIBILITY
Zaxby's