District Manager

About Waterton

Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For 25 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to "find the good and leave it better".

Job Summary

The District Manager is responsible for all operational and financial aspects of assigned properties. The role works closely with residential leadership to ensure operational best practices, and service standards are met; with a focus on revenue growth and ensuring compliance with established company policies and procedures.

• Conducts regular site visits to evaluate market readies, rents, delinquencies and lease renewals.
• Ensures communities receive necessary training and adheres to established company standards.
• Responsible for training, coaching and mentoring community associates.
• Oversees the hiring process for key community positions.
• Works with community managers to review and analyze performance and market trends to develop and implement a monthly marketing plan, maintaining detailed knowledge of markets and sub-markets through established networks.
• Responsible for preparing, implementing and executing the annual operating and capital budgets and forecasts for assigned communities.
• Monitors property operations, including leasing, collections, resident services, maintenance, administration, and policy and procedures to ensure compliance while supporting the community's established goals.
• Oversees and partners with community managers to develop and review annual management plans for each site including marketing goals, staffing levels, rent levels and general performance goals and objectives.
• Evaluates monthly financial statements and oversee routine reporting.
• Monitors and make recommendations for revenue plans, delinquencies, deposit procedures, resident reimbursements and processing of payables.
• Provide support to communities to help resolve resident issues
• Establishes and maintains good relations with residents, prospective residents, all customers, vendors and co-workers. Communicate in a courteous and professional manner at all times.
• Adhere to all local and state laws, including all laws governing Fair Housing. Ensure compliance with all applicable ADA (Americans with Disabilities Act), and Section 504 (FHAA) regulations.
• Assists with ad hoc projects and other duties as assigned.

What You'll Bring- Desired Skills and Experience

• Bachelor's Degree, CPM, or equivalent work experience preferred

• Must have or be willing to obtain broker's licenses as required for applicable states

• A minimum of 5 years' experience in the property management industry with multi-site responsibilities or equivalent experience

• Demonstrated experience leading a team and capable of managing multiple sites

• Experience with property and database management software and proficient knowledge of Microsoft Outlook, Excel and Word

• Skilled in determining whether tasks should be attempted, identifying the most effective way of completing the task, and preparing how to overcome unexpected difficulties

How we will recognize and reward you:

At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of rewards to meet everyone's needs including:

• Competitive compensation and incentive program participation
• Full suite of benefits, including Medical, Dental, Life, Disability, and even pet insurance
• 401k + match
• Generous paid time off, volunteer time off, and paid holidays
• A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement.
• Employee discounts and wellness initiatives, like an onsite gym.
• Hybrid work environment (based on business or position needs)

For Washington-based roles, the typical base salary hiring range for this role is $100,000.00-$120,000.00 per year, plus bonus program participation.

This pay range is a base pay only and does not include any additional compensation or bonuses that this position may be eligible for. The pay range is approximate and the actual pay may vary depending on related work experience, certifications, education, and other job related factors.

Waterton welcomes all.

Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.