Peet's Coffee & Tea El Segundo , CA 90245
Posted 2 weeks ago
The District Leader's core purpose is to build, lead and inspire a team to execute upon Peet's service, quality and operational standards and to achieve all financial targets within the individual locations throughout their district. They are responsible for setting clear expectations for execution and building and developing a high-performing team of Store Managers and Peetniks.
In addition to modeling Peet's culture and values and following policies and procedures, principal responsibilities include, but are not limited to:
Leadership:
The District Leader is responsible for creating an engaged and high performing team through coaching and direction. This includes:
Modeling Peet's values, culture and leadership behaviors
Setting clear objectives and holding teams accountable to high performance expectations
Regularly providing constructive feedback and coaching to direct reports
Creating compelling development plans and career opportunities for direct reports and high potential leaders
Leading and inspiring a rich culture of execution, training, development and high-performance
Execution:
The District Leader is responsible for overall execution in their Coffeebars through daily operational excellence. This includes:
Placing the right people in the right roles
Ensuring proper position training across the region
Implementing Peet's Playbook (policies, procedures and operational standards) and maintaining a high level of execution against these standards
Leading the execution of product and brand initiatives
Driving exceptional customer service including friendliness, cleanliness, speed of service and drink quality
Maintaining a working knowledge of the trade area to build relationships and drive revenues
Results:
The District Leader is responsible for creating a profitable district where all productivity, sales, people and financial targets are met. This includes:
Clearly communicating expectations for performance standards
Delivering positive sales, traffic and profit results for both existing and new Coffeebars
Delivering against established customer feedback metrics
Attaining employee training, development and turnover targets
Ensuring brand initiatives are implemented and performing to set targets
The Ideal Candidate will:
Have at least three years previous multi-unit management experience within the premium service or food industry, or equivalent related experience and training.
Live in or be open to relocation to the LA market.
Possess proven ability to grow sales while providing exceptional customer service.
Show demonstrated ability to identify and delegate tasks appropriately so Coffeebars operate profitably and team members grow.
Have experience in recruiting and employee development, including the development of Assistant Store Managers to Store Managers.
Have the ability to travel locally and nationally, drive on behalf of Peet's and to work a variety of hours to support business needs, including occasional evenings and weekends.
What Benefits do District Leaders Receive?
Starting salary between 95k to 112k
Pay ranges are based on several factors including:
Geography and market conditions
Skills and experience (number of years and industry experience)
District sales volume
401(k) plan, with generous matching
Full medical, dental and vision insurance
Employee Assistance Program including mental health resources for all employees
Paid vacation, holiday and sick leave
Bonus program paid monthly
Car allowance
Pay adjustments may be awarded in conjunction with strong employee performance documented by performance evaluation process, role changes or market conditions
Free coffee and fresh baked goods as well as an employee discount
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.
Peet's is proud to be an Equal Opportunity Employer
For more information about our craft and who we are please visit our website.
We look forward to hearing from you!
Peet's Coffee & Tea