District Manager

Jill Acquisition LLC Bolingbrook , IL 60490

Posted 7 days ago

Overview

Leads a district to maximize each store's potential, achieving sales productivity goals and profitability. Hires, coaches, and develops store management talent through inspiring and encouraging leadership. Ensures store management coaches, develops, and inspires associates as selling and style advisers. Ensures stores achieve excellent visual merchandising and operational standards. Acts as a liaison to the corporate office to develop and implement programs and initiatives for the stores.

Responsibilities

Sales Generation and Performance

  • Drives multi-store sales performance and ensures stores within the district achieve sales and productivity goals.

  • Maintains awareness of all store goals and results, and develops strategic, actionable plans with store management to improve store performance and maximize opportunities. Ensures store management is using current tools to consistently and effectively coach and communicate goals and priorities to all associates.

  • Forecasts and analyzes business trends and make effective action plans to drive results and hold teams accountable, while managing expenses.

  • Identifies and celebrates store and individual successes.

  • Maintains communication with Regional Director regarding store performance and opportunities.

  • Builds customer loyalty by leading store management to identify and leverage local customer outreach opportunities and company programs to acquire new customers and increase frequency of customer visits.

  • Works with store management to resolve merchandise and customer service issues timely and effectively, ensuring positive customer experiences and continued customer loyalty.

  • Accesses market, shares information and surfaces opportunities within markets.

Talent Development

  • Identifies and continually recruits management talent to support J. Jill culture, goals and objectives, maintaining bench strength to ensure all positions are filled in a timely manner.

  • Creates a high performing, talented team that is focused on achieving individual and company goals. Coaches and develops management and associate skills through positive and inspiring feedback and challenging assignments.

  • Conducts ongoing training and development of store management on selling culture and techniques, policies and procedures, and operational and visual merchandising standards.

  • Evaluates and coaches to performance by providing timely, actionable and specific feedback to ensure achievement of goals, consistency in brand standards and a positive customer experience.

  • Resolves associate relations issues timely and professionally, in accordance with company policy.

Coach and Develop Store Managers

  • Ensures all store management teams create a positive, energetic and inspiring store atmosphere of both teamwork and individual associate contribution.

  • Develops management and associates to model J. Jill selling culture by reinforcing selling and learning tools, determining unique customer needs and delighting all customers with their experience at J. Jill. Directs and coaches store management to ensure a consistent environment of greeting every customer promptly and genuinely, re-engaging on the selling floor, and wardrobing customers by providing guiding, helpful service.

  • Directs store management to ensure an effective leader is scheduled and functioning in the role of sales floor leader on the sales floor at all times.

  • Challenges store teams to learn and grow and try new skills and selling approaches.

  • Ensures all management and associates project J. Jill brand and a style adviser image.

Visual Merchandising

  • Directs store management to effectively plan, schedule, and execute floor sets and ongoing re-merchandising of stores.

  • Partners with Regional Visual Manager to develop visual merchandising skills of store teams.

  • Holds management accountable for ensuring excellent visual standards are consistently maintained, including continual replenishment of the sales floor, and appropriate fixture and product placement.

Operational Excellence

  • Coaches and directs store management to create optimal weekly work schedules to drive sales and support customer selling and service. Approves schedules weekly to ensure top talent is scheduled during peak traffic periods while meeting payroll expense goals.

  • Ensures store management consistently utilizes current reporting and tools to plan effective strategies for sales floor coverage and management of tasks.

  • Directs and coaches store management to achieve excellence in all operational standards and functions including: knowledge and implementation of all company policies and procedures, marketing, product replenishment, markdowns and promotions, store cleanliness and backroom organization.

  • Leads and resolves loss prevention investigations with LPI representative and make decisions on appropriate actions in alignment with company guidelines. Consult with Store Operations and Human Resources as warranted. Protects company assets and reduce merchandise shrink by managing internal, external and administrative inventory processes according to company procedures.

  • Ensures compliance to company policies and procedures and federal, state, and local employment laws to ensure a safe environment and protect company assets.

Qualifications

  • Outstanding leadership qualities, training and team building skills.

  • Proven excellent customer service skills with statistical track record of driving multi store sales.

  • Strong strategic and analytical skills to identify opportunities and coach to success.

  • Excellent verbal and written communication skills; ability to communicate effectively with business partners at all levels in the organization.

  • Exceptional style, merchandising and wardrobe skills.

  • Ability to forecast and analyze business trends and make effective action plans.

  • Proven ability to network; acquiring and maintaining talent.

  • Strong ability to assess market, and surface opportunities.

  • Passionate about fashion and the J. Jill brand; consistent high level of engagement.

  • Treats everyone on the team with dignity and respect, and motivates through inspiring and encouraging leadership.

  • 6+ years of women's specialty retail management experience.

  • 3+ years in a district manager/multi-store position preferred.

  • Bachelor's degree preferred.

  • Proven experience in Human Resources and Associate Relations.

  • Established history in recruiting and retaining a talented management and sales team.

  • Point of Sale and office software technical experience (Microsoft Outlook, Excel and Word).

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
District Sales Manager (Costco Channel)

Wireless Advocates

Posted 3 weeks ago

VIEW JOBS 9/28/2020 12:00:00 AM 2020-12-27T00:00 Job Locations US-IL-Bolingbrook Mission Headquartered in Seattle, Washington, Wireless Advocates is a leading provider of wireless products and services both online and in over 600 retail locations nationwide. Together with the top wireless carriers (Verizon, T-Mobile, AT&T, Sprint) and OEM's (Apple, Samsung, LG, Motorola), our expert team of wireless professionals are here to help people connect. Wireless Advocates operates retail kiosks and online sales activities for our retail partners: Costco Wholesale, Army & Air Force Exchange Services (AAFES), Marine Corps Exchange (MCX), and Navy Exchange (NEX). Wireless Advocates is proud of our relationships with partners in building successful wireless operations within their stores. Our private label sales kiosks integrate effortlessly into retail environments, delivering customers a great experience. Responsibilities As a District Sales Manager, you'll oversee a district in our Costco channel, serving one of the nation's leading retailers. You'll work closely with your team to deliver outstanding sales results, operational excellence and an exceptional member experience. From recruiting and staffing to driving daily sales performance, you'll assess each location to identify areas of improvement and respond quickly. And, with the same focus, you'll celebrate success to reinforce your team's effort and accomplishments. During your location visits, you'll put your assessment skills to work, monitoring everything from sales behaviors to product knowledge. Your keen eye will help you identify issues, devise action plans and seek opportunities to refine and grow our business. As you cultivate working relationships with your Regional Director, Kiosk (Store) Managers, Wireless Sales Experts and peers, you'll gather the tools to build success across your district, tracking overall market performance and creating effective action plans to meet your goals. Are You The Right Type of Leader? Individuals who excel as District Managers have a natural ability to lead team members and instill confidence in the people around them. In this role, you'll be the enthusiastic coach motivating your team members to learn, strive for improvement and feel a real sense of pride in achieving their goals. You'll maintain grace under pressure, with an honest attitude and an informal, yet professional, style that sets the stage to get the job done in a manner consistent with the company's key tenets and guiding principles. You display a natural curiosity in areas of uncertainty, you'll also give immediate and useful feedback, communicating in a way that makes people eager to collaborate with you. This position also demands that (a) you are diligent about tracking numbers-making clear sense of the applicable data and making your next action plan, and (b) you are a subject matter expert on all aspects of sales and store operations. With clear and definitive objectives, you will continuously identify performance gaps for each team member and successfully implement a plan to close those gaps. Responsibilities -Manage 12-15 Kiosk Managers in the successful operation of Wireless Advocates branded kiosks within our Costco channel. Spend 4 days a week at your locations assessing and coaching team members/recruiting talent, and 1 day a week on planning/administrative/oversight activities. Leadership -Holds team members accountable to all Wireless Advocates performance standards, minimizing or eliminating performance gaps in each location with a sense of urgency, and escalates serious issues when appropriate.-Positively contributes to our guiding principles and key tenets by creating an engaging work environment for our employees and the members we serve.-Communicates relevant information throughout the district in a timely and effective manner.-Conducts regular kiosk visits/touch base meetings with Wireless Managers as well as conference calls, trainings and meetings to foster knowledge, highlight team achievements and share best practices.-Develops and maintains effective working relationships with Exchange management at each location in his/her district.-Actively engages with business partners at Support Headquarters (SHQ), such as Loss Prevention, Human Resources, Revenue Assurance, Operations, etc.-Develops strong working relationships with carrier partners, including maintaining bi-weekly meetings which include kiosk visits and follow-up on results. Sales/Operational Performance -Consistently meets or exceeds sales and performance expectations in each location.-Creates a sharp focus on sales and sales generating activities every day in each location.-Proactively identifies and addresses sales and/or operational gaps.-Ensures operational and training compliance at all locations within established timelines.-Aggressively manages expenses, including promoting and practicing close adherence to the company's travel policy and ensuring the same of all team members.-Proactively reviews sales and operational reporting to identify potential risks and creates plans to address. Staffing and Scheduling -Actively manages recruiting and staffing for all district positions.-Ensures all locations are staffed and scheduled for maximum productivity. Qualifications Requirements -2 or more years of experience in consultative sales and sales management experience in an operationally-sound retail environment or in fields involving consumer technology, applications and content.-Experience managing multiple store locations.-Well-versed in all aspects of retail store operations.-Is customer-obsessed.-Demonstrated success in staffing stores with high quality candidates.-Highly effective at coaching, training and developing a sales team and achieving results through clear performance expectations and accountability.-Understands key performance indicators and financial/operational performance data and has the proven ability to translate into action plans.-Established reputation for honest/ethical leadership and leading by example.-Highly-effective communication and interpersonal skills.-Skilled at problem solving and conflict resolution.-Well-developed ability to make sound decisions.-Strong knowledge of common business applications (Web browsers, Outlook, Excel, Word, and PowerPoint, etc.).-Ability and committment to outside normal operating hours, including evenings, weekends and/or holidays.-Must have high school diploma; BA or BS preferred and/or equivalent work experience.-Valid driver's license, proof of insurance and compliant driving record. Competencies -Business insight-Directs work-Ensures accountability-Drives results-Attracts top talent-Develops talent-Self-awareness-Self-development-Situational adaptability We've Got You Covered! Our people are our greatest asset. In addition to competitive pay, full-time employees receive the following benefits package: -Medical, Dental, and Vision coverage-Retirement Savings including 401(k) with company match-Paid Vacation Time-Short-Term & Long-Term Disability Insurance-Employee Assistance Program 100% company paid-Life Insurance Policy 100% company paid-Flexible Spending Accounts As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check. Wireless Advocates, LLC is an equal employment opportunity employer. To find out more about us, visit our website at: www.wirelessadvocates.com Wireless Advocates Bolingbrook IL

District Manager

Jill Acquisition LLC