Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

District Manager - Cedar Rapids

Expired Job

Aspen Dental Cedar Rapids , IA 52402

Posted 2 months ago

Position Summary

District Managers (DMs), are responsible for supporting the Regional Manager (RM) with the daily non-clinical operations of their assigned Offices including patient satisfaction, revenue, profitability, non-clinical team selection, performance, and development. They are responsible for helping break down the barriers to better care, better smiles, and better lives for patients! This position has direct supervision of Practice Leads (PLs), Treatment Plan Coordinators (TPCs), Patient Service Representatives (PSRs), Laboratory Technicians (LTs), and Laboratory Support Technicians (LSTs).

About Aspen Dental-branded practices

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.


  • Operating Results- Accountable to driving the Aspen Business model in Practices, level sets metric results and coaches to opportunities that support successful practice operations. Coaches and directs Practice Lead on best practices regarding management of reports, monthly metrics review for non-clinical teams, budget management expenditures, labor, revenue generation.

  • Doctor Support- Tactical Support for Associate Doctors, MCDs, and Practice Owners. Partners with RM on executing strategies to drive patient loyalty and office revenue. Prepares & delivers MORs that are approved by RM. Supports Doctors by having the right people, in the right positions, at the right time, with the right focus.

  • Staffing- Responsible for selecting quality office team members. Direct hire responsibility for non-clinical team members, and process management for hiring non-doctor clinical team members.

  • Team Development- Onboarding new team members to ensure full understanding of cultural and job expectations. Cross training of team members to ensure consistent operations. Career development support including Developmental plans for Practice Leads and top talent auxiliary team members

  • Performance Management- Setting and maintaining performance level expectations (job specific and behavioral) for team members. Direct responsibility for non-clinical teams. Supporting responsibility for clinical staff. Managing performance improvement through the use of progressive discipline and other performance processes.

  • Patient Satisfaction- Secondary point of contact for the resolution of patient satisfaction concerns. Surfaces higher level challenges to Regional Manager. Identifies and follows through on actions to eliminate recurring issues.

  • Office Flow- In partnership with clinical teams, optimize patient scheduling for positive patient flow. Ensure the efficient handling of patient administrative tasks. Directs appropriate staffing levels, schedules, time off requests, for customer service excellence.

  • Communication- Sets the tone on optimal communication within the office. Attends morning huddles to ensure team alignment. Coaches in the moment on leadership through behaviors as appropriate. Share company-wide communication, programs and announcements to ensure all employees are up to date.

  • Lab Operations- Partners with TMLS and clinical teams to ensure the timely delivery of high quality products.

  • Brand Ambassador- Keeper of the culture, and advocate of the brand. Sets expectations and models behavior daily. Leads a cohesive team of Blue employees who demonstrate Aspen's "Purpose" and words to live by.

  • Office Administration- Directly responsible for ensuring the completion of clerical and administrative duties related to office and people operations time card approvals, purchasing according to established supply budgets, inventory management, coordinating staff travel/coverage, leaves of absence, Workers' Compensation injuries, IT / IS request, chart assembly, chart audits, end of day/deposits, PSR dashboard, Services as the Office first point of contact for inquiries to Practice Support Center functional departments. Order supplies, Manage "Pan" closet, and maintenance.

  • Health & Saftey-Owns execution of office health & safety protocols. Team compliance with all federal, state and local OSHA, health & safety regulations. Ensuring all housekeeping and preventative equipment maintenance schedules are followed. METRICS. Yes Today, % Balance Collected, Credit Apps, TAAP, NP TX Completion, Patient Loyalty, and Turnover.

Minimum Education and Experience

  • Education Level: Associates Degree or higher preferred

  • Job Related/Industry Experience: 3-5 years

  • General business knowledge; understanding of profitability, P&L statements

  • Ability to use Microsoft Office Word, Excel applications, and company operational systems

  • Physical Requirements:
    Mostly walking, talking, standing, and updating information in computer systems

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Director Of Engineering Doubletree Cedar Rapids

Hilton Worldwide

Posted Yesterday

VIEW JOBS 11/14/2018 12:00:00 AM 2019-02-12T00:00 Job Summary The DoubleTree by Hilton Hotel Cedar Rapids Convention Complex boasts an excellent central location, convenient to numerous businesses as well as downtown Cedar Rapids and Coe College. The hotel overlooks the Cedar River and downtown Cedar Rapids, and is attached to the U.S. Cellular Arena and U.S. Cellular Convention Center. We are currently seeking an Assistant Director of Engineering/Property Operations. Our team of 8 oversees all Property Operations functions for the 267 room property, along with the Convention Center and Arena. The ideal candidate will have prior hotel experience in engineering/property operations and will have a strong background in HVACR, Plumbing, preventative maintenance. Prior supervisory experience and ability to work a flexible schedule is required. What will I be doing? As the Assistant Director of Engineering/Property Operations for DoubleTree Cedar Rapids, you would be responsible for assisting the Director in overseeing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Assist in directing and overseeing the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations * Conduct facility inspections and direct general construction and the installation, maintenance and repair of all electrical, mechanical and architectural systems throughout the facility to ensure operational efficiency and safety * Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system * Communicates with city/county/state officials to ensure the proper maintenance of permits and licenses, to coordinate required inspections and to ensure full compliance with codes, regulations and safety standards * Assists in the execution of capital projects and property rehabilitations. * Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward * Recruit, interview and train team members * Acts in absence of the Director * Leads special projects, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans Hilton Worldwide Cedar Rapids IA

District Manager - Cedar Rapids

Expired Job

Aspen Dental